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CUST003 - Helping Individuals with Disabilities$42.00Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities.
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SELL012 - Stop Pitching and Start Solving: Impactful Questions to Help You Get the Sale$42.00In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.
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SAFE016 - Fall Prevention for the Aging Population$42.00This course contains information about the prevalence and results of falls, and provides information that HME providers can share with their older clients to minimize the risk of falling.
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INF003 - Health Care Workers and Bloodborne Pathogens$42.00Health care personnel will increase their understanding of the safeguards used to protect themselves and others against the health hazards which can result from exposure to blood and certain body fluids containing bloodborne pathogens.
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SAFE012b - Ergonomics: Computer Workstations - Part 2$23.00This course is the second of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.
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BILL111 - Billing for Repairs/Replacements$42.00This course will help you become familiar with the process of billing for repairs to home medical equipment (HME).
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SAFE012c - Ergonomics: Computer Workstations - Part 3$23.00This course is the third of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.
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SELL004 - The HME Customer: Where and Why?$36.00To help you understand where the home medical equipment (HME) customers are and some of the issues that are important to them.
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BILL116 - Ostomy Supplies: Documentation and Billing$42.00This course will help you become familiar with the documentation, coding, modifiers and billing requirements in order to bill Medicare for ostomy supplies.
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DMGT005b - Overview of the Respiratory System$36.00The respiratory system is a group of organs and tissues that help humans breathe. The main parts of the respiratory system are the airways, the lungs and linked blood vessels, and the muscles that enable breathing. This course provides an overview of the human respiratory system.
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BILL114 - Glucose Monitors and Supplies: Documentation and Billing$42.00This course will help you become familiar with the documentation required to bill Medicare for blood glucose monitors and testing supplies.
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BUS012 - Management and Leadership Techniques$23.00This course will help you more effectively manage your business and understand the various management styles.
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BILL101 - Intake Process Prior to Delivery$42.00This course introduces the biller to the intake process. It offers suggestions to help make the process more efficient and effective to reduce delays and denials.
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SAFE012a - Ergonomics: Computer Workstations - Part 1$23.00This course is the first of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.
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SELL001 - Sales Account Management$23.00This course will help you sharpen your skills in sales account management. Topics range from information you should record in an account to sales presentation techniques.
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OPS009 - Creating Efficiency$36.00This course provides strategies to help you create efficiencies within your company, efficiencies that will prepare you for increased financial limitations.
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SAFE008 - Overview of Ergonomics$36.00This course provides information about ergonomics that all health care providers should be aware of.
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BEHV002 - Understanding Post-Traumatic Stress Disorder$42.00Post-traumatic stress disorder (PTSD) is a dramatic life-altering condition that causes intense feelings of horror, fear, and hopelessness. The purpose of this course is to assist health care workers in identifying symptoms of PTSD and understanding its impact. Topics will also include treatment options as well as in-the-moment techniques to help patients cope with trauma or PTSD symptoms.
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BILL115 - Urological Supplies: Documentation and Billing$42.00This course will help you become familiar with the process of billing Medicare for all types of urological supplies.
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BUS005b - Identity Theft - Part 2$36.00This course discusses what you can do if you become a victim of identity theft.
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COMP002 - Navigating the Internet$23.00This course is designed to introduce the beginning computer user to the distinctive intricacies of the Internet.
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BILL107 - Oxygen: Documentation and Billing$42.00This course is designed to assist billers and patient service personnel in understanding Medicare oxygen reimbursement.
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COMP004 - Email and Voicemail Etiquette$23.00This course focuses on the appropriate use of two of the most powerful communication tools at our disposal today: email and voicemail.
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DMGT034 - Overview of Cerebral Palsy$36.00This course provides an overview of cerebral palsy including its symptoms, causes, risk factors, complications, and how the condition is diagnosed and treated.
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BUS010 - Financial Management Basics for the HME Provider$15.95This course will provide an introduction to many financial concepts that will assist you in operating your business.
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