Customer Service

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  1. CUST001 - Customer Service Strategies
    CUST001 - Customer Service Strategies
    $39.00

    In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.

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  2. CUST002 - Retaining the Customers You Already Have
    CUST002 - Retaining the Customers You Already Have
    $29.00

    This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.

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  3. CUST003 - Valuing People with Disabilities as Customers
    CUST003 - Valuing People with Disabilities as Customers
    $39.00

    This course will provide valuable information and insight to those who have had little or no previous experience dealing with people with disabilities.

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  4. CUST005 - First Impressions: You Only Get One Shot
    CUST005 - First Impressions: You Only Get One Shot
    $39.00

    You never get a second chance to make a first impression, whether it is in person, over the phone or via email. This course provides you the tools for handling those first impression opportunities.

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