Customer Service
- CUST001 - Customer Service Strategies$42.00
In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.
Learn More - CUST002 - Retaining the Customers You Already Have$36.00
This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.
Learn More - CUST003 - Valuing People with Disabilities as Customers$42.00
This course will provide valuable information and insight to those who have had little or no previous experience dealing with people with disabilities.
Learn More - CUST005 - First Impressions: You Only Get One Shot$42.00
You never get a second chance to make a first impression, whether it is in person, over the phone or via email. This course provides you the tools for handling those first impression opportunities.
Learn More