SELL004 - The HME Customer: Where and Why?

To help you understand where the home medical equipment (HME) customers are and some of the issues that are important to them.

Learning objectives:

1. State the seven referral sources from which your HME customers come; 
2. State how to capitalize on the unique attributes of each referral source; 
3. Identify the needs of each referral source and the issues they face as indicated in this module; 
4. State how to maintain a successful relationship with your customer.

To successfully complete this course, you must attain a minimum score of 80% on the final exam and complete the course training survey.

Continuing education: 1.0 Category II CPE credit by the Board for Orthotist/Prosthetist Certification (BOC); VGM Education is authorized by IACET to offer 0.1 CEUs for this program.