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Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.

This course is designed to introduce the beginning computer user to the distinctive intricacies of the Internet.

Methamphetamine addiction has grown to epidemic proportions in the United States. Chemicals used to make meth include ephedrine, pseudoephedrine, and phenylpropanolamine which are found in many cough and cold products and are known as “scheduled listed chemical products” (or SLCPs). Recent federal legislation requires all “regulated sellers” of products containing these three products to self-certify with the Drug Enforcement Administration (DEA) before selling the products. While this course does not satisfy the DEA's self-certifying requirement, it does provide the information the DEA requires in order to self-certify.

This course discusses the topic of harassment in the workplace and speaks specifically about workplace bullying. You will learn what behaviors define bullying, the physical and mental effects of bullying, what to do if you are being bullied, and the ways bullying behaviors harm your company. Continuing education: This course does not offer any continuing education credits.

This course discusses what you can do if you become a victim of identity theft.

This course provides you strategies to look a little deeper into your accounts to - “dissect” them - to find out what makes them tick.

This course explains how to bill Medicare for manual wheelchairs and what documentation is required.

This course defines identity theft and what you can do to minimize your risk of becoming a victim of the crime.

This course provides an overview of the urinary system including a discussion of the major disorders that can affect it.

People who are consumers of health care have rights, including the right to receive quality care. Along with those rights come certain responsibilities. This course explains what those rights and responsibilities are as defined in 1997 by the Advisory Commission on Consumer Protection and Quality in the Health Care Industry.

 In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.

This course provides an overview of health care workers’ roles in preventing needlesticks and other sharp object injuries, and what to do if such an event occurs. The lesson also illustrates how to implement a sharps injury prevention program.

This course explains how to bill Medicare for all types of hospital beds and accessories and what documentation is required.

This course will review the basic strategies in the management of pressure ulcers. You should complete Parts 1 and 2 of this series before starting this course.

This course explains how to bill Medicare for power wheelchairs and scooters (POVs), collectively referred to as power mobility devices (PMDs), and what documentation is required.

This course provides information about the types of health problems that indoor air contaminants can create, and recommendations that employers can implement to safeguard against those problems. Learning objectives: 1. List the primary sources of indoor air quality problems; 2. Identify the two types of building problems that cause employee complaints; 3. List the main indoor pollutants and sources; 4. Describe how to investigate office-related complaints; 5. Explain how OSHA conducts indoor air quality inspections; 6. Describe what an employer can do to prevent or alleviate indoor air quality problems. To successfully complete this course, you must attain a minimum score of 80% on the final exam and complete the course training survey. Continuing education: VGM Education is authorized by IACET to offer 0.1 CEUs for this program.

This course reviews the relationship between aging and stroke.

This course provides a general overview of the Americans with Disabilities Act of 1990 (ADA), the world's first comprehensive civil rights law for people with disabilities. This course will review Title I which covers ADA and employment: what types of businesses must comply, which job applicants and employees are protected, and the process for the accommodation of people with disabilities at work.

This course will also consider why the ADA was written, the importance of its intent, illustrate common myths, and present employer benefits of following the ADA law. This course is intended to give guidance to people working in the health care industry and is not intended as a substitute for legal advice.

This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.

This course offers an introduction to the Medicare program and the Centers for Medicare and Medicaid Services (CMS).

This online course outlines the OSHA guidelines and requirements for using Safety Data Sheets and the responsibilities for employee safety.

This course explains the Advance Beneficiary Notice (ABN), its purpose and how to use it appropriately.

This course will help you become familiar with the process of billing for repairs to home medical equipment (HME).

This course will explain how the aging process contributes to chronic kidney disease.

This course will explain how the aging process contributes to changes in the cardiovascular system.