SELL005 - Where are My Customers? An Overview of Selling Skills

Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.

Learning objectives:

1. List or state the sales skills needed to place yourself in a position of importance with the customer; 
2. State how each sales skill is relevant to the sales process and how all are interrelated; 
3. By using a simple mathematical formula, calculate the number of prospects you must find and sales calls you must make in order to remain successful in sales.

To successfully complete this course, you must attain a minimum score of 80% on the final exam and complete the course training survey. 

Continuing education: 1.0 Category II CPE credit by the Board of Certification/Accreditation (BOC); VGM Education is authorized by IACET to offer 0.1 CEUs for this program.