Search results for: 'the make evaluation'

This course will cover how to effectively develop, deliver and evaluate a successful new employee orientation program. This course also includes a variety of useful checklists, activities and evaluation forms.

This course discusses strategies you can use when working on healthcare teams.

With an advance directive, patients can make known their wishes for future medical care in the event they become unable to make their own decisions about health care. This course provides information about the types of advance directives available.

You never get a second chance to make a first impression, whether it is in person, over the phone or via email. This course provides you the tools for handling those first impression opportunities.

This course provides you strategies to look a little deeper into your accounts to - “dissect” them - to find out what makes them tick.

This course addresses the importance of applying industrial hygiene principles, developed by the Occupational Safety and Health Administration (OSHA), to make the workplace a safe environment for all employees.

This course introduces the biller to the intake process. It offers suggestions to help make the process more efficient and effective to reduce delays and denials.

This course introduces the concept of “consultative selling” whereby the customer is given the sense that he or she is always in control of the decision-making process.

Unique challenges can arise when performing perioperative care for older surgical patients. This course reviews the challenges of performing such care that all members of a patient’s health care team should be aware.

This course provides an overview of foot and ankle anatomy, types of injuries, diagnosis, and treatment and prevention of foot and ankle injuries. 

Methamphetamine addiction has grown to epidemic proportions in the United States. Chemicals used to make meth include ephedrine, pseudoephedrine, and phenylpropanolamine which are found in many cough and cold products and are known as “scheduled listed chemical products” (or SLCPs). Recent federal legislation requires all “regulated sellers” of products containing these three products to self-certify with the Drug Enforcement Administration (DEA) before selling the products. While this course does not satisfy the DEA's self-certifying requirement, it does provide the information the DEA requires in order to self-certify.

This course addresses the use of continuous cold therapy (CCT) to manage post-operative pain.

For many years, health care and social service workers have faced a heightened risk of job‑related violence. Assaults and other violent incidents represent serious safety and health hazards within these industries. OSHA’s workplace violence prevention guidelines provide recommendations and best practices to help employers identify risks, implement preventive measures, and reduce the likelihood and severity of workplace violence incidents. (This course is intended for safety coordinators. Health care workers should complete SAFE015 - Preventing Workplace Violence instead.)

This course focuses on the appropriate use of two of the most powerful communication tools at our disposal today: email and voicemail.

This course outlines why you should understand your customer and your own strengths and weaknesses in order to form effective sales and marketing strategies.

An emergency action plan (EAP) is a written document required by particular OSHA standards. The purpose of an EAP is to facilitate and organize employer and employee actions during workplace emergencies. If you are required to have an EAP, this course will guide you through the development of an EAP. Note: This training is intended for safety coordinators and others who may assist in developing an EAP.

This course provides an overview of the circulatory system including a discussion of the major disorders that can affect it.

Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.

This course will help you sharpen your skills in sales account management. Topics range from information you should record in an account to sales presentation techniques.