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SELL010 - How to Dissect Your Accounts$23.00This course provides you strategies to look a little deeper into your accounts to - “dissect” them - to find out what makes them tick.
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HR005 - Keys to Managing Your Stress$36.00In this course, you will learn powerful ways to stop stress even before it arrives. You will also learn effective ways of handling the stress that does occur in your life, through healthy, productive outlets.
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SELL002 - Sales and Marketing Strategies$23.00This course outlines why you should understand your customer and your own strengths and weaknesses in order to form effective sales and marketing strategies.
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SAFE006a - Safety in the Workplace - Part 1$42.00In this first part of the series, we'll address the areas of responsibility for enforcing safety rules within your company; how to identify, analyze and control hazards within your facility; the types of inspections you should be conducting in your workplace; and the type of safety training your company should be offering to your employees.
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ACC003 - Therapeutic Shoe Competency$42.00This course allows the student to meet accreditation competency requirements for instructing patients on the proper use of therapeutic shoes (often referred to as “diabetic shoes”). This course does NOT meet therapeutic shoe fitting certification required by some states. You should contact your state licensure board to determine if your state requires therapeutic shoe fitting certification. There are many different therapeutic shoes on the market today. This course reviews the standard items taught with all therapeutic shoes. Before completing this course, you should check your accreditation agency’s specific requirements for competency. No continuing education credit is offered for the completion of this course.
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BUS010 - Financial Management Basics for the HME Provider$15.95This course will provide an introduction to many financial concepts that will assist you in operating your business.
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OPS009 - Creating Efficiency$36.00This course provides strategies to help you create efficiencies within your company, efficiencies that will prepare you for increased financial limitations.
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HR012b Recruiting & Retaining Employees Part 2$15.95This course focuses on the resume screening process, filling an open position, and retaining your best employees.
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SELL003 - Handling Complaints$42.00This course examines the power of a complaint, how it affects your business reputation, and provides strategies for solving the problem.
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CUST001 - Customer Service Strategies$42.00In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.
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SELL009 - The 60 Minutes Sales Manager Training Program$23.00This is a crash course for the sales manager that focuses on the key strategies you can use to monitor, track and manage your sales team.
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SELL001 - Sales Account Management$23.00This course will help you sharpen your skills in sales account management. Topics range from information you should record in an account to sales presentation techniques.
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HR012a Recruiting & Retaining Employees Part 1$15.95This first part of the series focuses on recruiting the best people for your company.
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BUS005a - Identity Theft - Part 1$36.00This course defines identity theft and what you can do to minimize your risk of becoming a victim of the crime.
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HR009 - Sexual Harassment Training for Managers$36.00This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an equitable investigation.
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BUS012 - Management and Leadership Techniques$23.00This course will help you more effectively manage your business and understand the various management styles.
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HR020 - Harassment in the Workplace$36.00This course discusses the topic of harassment in the workplace and speaks specifically about workplace bullying. You will learn what behaviors define bullying, the physical and mental effects of bullying, what to do if you are being bullied, and the ways bullying behaviors harm your company. Continuing education: This course does not offer any continuing education credits.
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HIP002 - Working with HIPAA$23.00This course is intended to apply your knowledge of HIPAA basics to the workplace. You should complete part one of this series (“HIP001 – Understanding HIPAA”) before taking this course.
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BUS014 - Credit Card Processing 101$36.00This course provides you with important information about how the credit card system works, some things to watch out for and your responsibilities as a merchant.
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SELL005 - Where are My Customers? An Overview of Selling Skills$23.00Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.
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SELL012 - Stop Pitching and Start Solving: Impactful Questions to Help You Get the Sale$42.00In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.
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Leadership Breakfast Series: "Managing Stress in the Workplace"$50.00For most people, workplace stress is a given. But all stress isn’t created equal and maintaining focus, calm and confidence begin with self-awareness. This workshop will help you think about how stress shows up for you, identify concrete tools to help you maintain your best performance at work and communicate your needs and boundaries professionally.
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HR009 - 2 Hour Sexual Harassment Training for Managers$63.00This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an equitable investigation.
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BUS011 - Business Planning - A Financial View$15.95This course discusses the three steps common to any business planning process.
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COMP004 - Email and Voicemail Etiquette$23.00This course focuses on the appropriate use of two of the most powerful communication tools at our disposal today: email and voicemail.
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