SELL003 - Handling Complaints

$42.00
SKU
012-SELL003

This course examines the power of a complaint, how it affects your business reputation, and provides strategies for solving the problem.

This course examines the power of a complaint, how it affects your business reputation, and provides strategies for solving the problem.


Learning objectives:

  1. State how complaints impact your business; 
  2. State methods you can use to avoid and solve complaints.

To successfully complete this course, you must attain a minimum score of 80% on the final exam and complete the course training survey.


Continuing education: 1.0 Category II CPE credit by the Board for Orthotist/Prosthetist Certification (BOC); VGM Education is authorized by IACET to offer 0.1 CEUs for this program.

More Information
Language English
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