SELL003 - Handling Complaints
$42.00
SKU
012-SELL003
This course examines the power of a complaint, how it affects your business reputation, and provides strategies for solving the problem.
This course examines the power of a complaint, how it affects your business reputation, and provides strategies for solving the problem.
Learning objectives:
- State how complaints impact your business;
- State methods you can use to avoid and solve complaints.
To successfully complete this course, you must attain a minimum score of 80% on the final exam and complete the course training survey.
Continuing education: 1.0 Category II CPE credit by the Board for Orthotist/Prosthetist Certification (BOC); VGM Education is authorized by IACET to offer 0.1 CEUs for this program.
Language | English |
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