Search results for: '"manager training"'
- HR019c – Cultural Competence in Healthcare - Part 3$42.00
In HR019c, you will learn about age-specific competency as it relates to people from newborn to preschool, school-age children, adolescents, young adults, middle-aged adults, and older adults. You will learn that to provide proper care, the caregiver’s communication, and approach should be appropriate for the person’s age.
Learn More - HR019b – Cultural Competence in Healthcare - Part 2$42.00
In HR019b, you will learn how racial and cultural differences may affect health care needs and how care is delivered. You will also learn that religious beliefs are also common sources of conflict and misunderstanding in a health care setting. Religious and spiritual beliefs may also affect a person's needs relating to health care, death, and dying.
Learn More - AGE017 - Aging and Multiple Sclerosis$42.00
This course reviews the relationship between aging and multiple sclerosis.
Learn More - DMGT040 - Overview of Dementia$42.00
This course provides an overview of the types, causes, risk factors, and treatments of and for dementia.
Learn More - HR019a – Cultural Competence in Healthcare - Part 1$42.00
In this course, you will learn about basic concepts of cultural diversity including values and worldview. You will also learn how cultural verbal and non-verbal communication differences affect your ability to care for patients.
Learn More - SAFE029 - Occupational Health Hazards$42.00
This course addresses the occupational hazards that can occur in a patient’s home setting and the measures that can be taken to prevent injury should hazards occur.
Learn More - DMGT038b - Overview of Breast Cancer$42.00
This course provides an overview of breast cancer, the most common form of non-skin cancer among women in the United States. This course explains the basics of what breast cancer is and its incidence.
Learn More - DMGT038a - Overview of Non-Cancerous Breast Conditions$42.00
This course reviews some of the signs and symptoms of benign breast conditions and how they are found and diagnosed. We recommend you complete this course before completing the course “DMGT038b – Overview of Breast Cancer.”
Learn More - AGE012 - Marketing to Seniors$42.00
This course provides some effective approaches to selling to an ever-growing market of Americans: seniors, those 60 years of age and older.
Learn More - SELL010 - How to Dissect Your Accounts$23.00
This course provides you strategies to look a little deeper into your accounts to - “dissect” them - to find out what makes them tick.
Learn More - SELL008 - Consultative Selling Strategies$23.00
This course introduces the concept of “consultative selling” whereby the customer is given the sense that he or she is always in control of the decision-making process.
Learn More - SELL005 - Where are My Customers? An Overview of Selling Skills$23.00
Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.
Learn More - SELL004 - The HME Customer: Where and Why?$36.00
To help you understand where the home medical equipment (HME) customers are and some of the issues that are important to them.
Learn More - SELL003 - Handling Complaints$42.00
This course examines the power of a complaint, how it affects your business reputation, and provides strategies for solving the problem.
Learn More - SELL002 - Sales and Marketing Strategies$23.00
This course outlines why you should understand your customer and your own strengths and weaknesses in order to form effective sales and marketing strategies.
Learn More - SELL001 - Sales Account Management$23.00
This course will help you sharpen your skills in sales account management. Topics range from information you should record in an account to sales presentation techniques.
Learn More - SAFE028 - OR Protocol and Aseptic Technique$42.00
This course will review operating room protocols and aseptic technique.
Learn More - SAFE023 Overview of Safety Data Sheets (SDS)$42.00
This course provides an overview of safety data sheets (commonly referred to as SDS and until 2012, MSDS).
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- SAFE021 - Basic Home Safety$36.00
This course examines the types of hazards that can exist within a home, and what a person can do to protect those living within that home. This course also takes a look at how older adults, especially those with Alzheimer's disease and other dementia, can be protected within their home.
Learn More - SAFE016 - Fall Prevention for the Aging Population$42.00
This course contains information about the prevalence and results of falls, and provides information that HME providers can share with their older clients to minimize the risk of falling.
Learn More - SAFE014 - Medical Device Reporting$42.00
This course provides you with information you'll need to comply with MDR requirements.
Learn More - SAFE013b - Traveling with Oxygen$36.00
This course addresses those TSA guidelines and provides you, the home medical equipment supplier, with information that you can in turn provide to your supplemental oxygen customers.
Learn More - SAFE013a - Traveling with HME Devices$36.00
This course addresses TSA guidelines and provides you, the home medical equipment supplier, with information that you can in turn provide to your traveling customers.
Learn More - SAFE012c - Ergonomics: Computer Workstations - Part 3$23.00
This course is the third of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.
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