Search results for: 'manager training'
- SAFE015 - Preventing Workplace Violence$23.00
OSHA's violence prevention guidelines provide the agency's recommendations for reducing workplace violence.
Learn More - COMP004S - Etiqueta en Correos Electrónicos y Mensajes de Voz$23.00
Este curso se enfoca en el uso apropiado de dos de las herramientas de comunicación más poderosas a nuestra disposición en la actualidad: el correo electrónico y los mensajes de voz.
Learn More - HR016S - Los Derechos y las Responsabilidades del Paciente$36.00
Todos en Estados Unidos tienen ciertos derechos que son garantizados por la ley. Las personas que son clientes del sector del cuidado de la salud también tienen derechos, incluyendo el derecho a recibir cuidado de buena calidad. Junto con esos derechos, existen ciertas responsabilidades como clientes en nuestro sistema del cuidado de la salud. Este curso explica cuáles son esos derechos y responsabilidades según como fue definido en 1997 por la Comisión Consultiva para la Protección y Calidad en la Industria del Cuidado de la Salud.
Learn More - HR008S - El Acoso Sexual en el Lugar de Trabajo$42.00Las instalaciones del cuidado de la salud deben proporcionar un entorno positivo y libre de discriminación para todos los empleados. Learn More
- HIP001S - Entendiendo la HIPAA$23.00
Este curso es la primera entrega de una serie de dos partes sobre la Ley de Responsabilidad y Transferibilidad de Seguros Médicos (HIPAA, por sus siglas en inglés). Este curso proporciona un resumen de la HIPAA, incluyendo las razones de la ley, cómo es aplicada, cómo la ley ha cambiado a lo largo del tiempo y cómo la HIPAA se relaciona a la industria del cuidado de la salud.
Learn More - AGE012 - Marketing to Seniors$42.00
This course provides some effective approaches to selling to an ever-growing market of Americans: seniors, those 60 years of age and older.
Learn More - SELL010 - How to Dissect Your Accounts$23.00
This course provides you strategies to look a little deeper into your accounts to - “dissect” them - to find out what makes them tick.
Learn More - SELL008 - Consultative Selling Strategies$23.00
This course introduces the concept of “consultative selling” whereby the customer is given the sense that he or she is always in control of the decision-making process.
Learn More - SELL005 - Where are My Customers? An Overview of Selling Skills$23.00
Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.
Learn More - SELL004 - The HME Customer: Where and Why?$36.00
To help you understand where the home medical equipment (HME) customers are and some of the issues that are important to them.
Learn More - SELL003 - Handling Complaints$42.00
This course examines the power of a complaint, how it affects your business reputation, and provides strategies for solving the problem.
Learn More - SELL002 - Sales and Marketing Strategies$23.00
This course outlines why you should understand your customer and your own strengths and weaknesses in order to form effective sales and marketing strategies.
Learn More - SELL001 - Sales Account Management$23.00
This course will help you sharpen your skills in sales account management. Topics range from information you should record in an account to sales presentation techniques.
Learn More - SAFE028 - OR Protocol and Aseptic Technique$42.00
This course will review operating room protocols and aseptic technique.
Learn More - SAFE016 - Fall Prevention for the Aging Population$42.00
This course contains information about the prevalence and results of falls, and provides information that HME providers can share with their older clients to minimize the risk of falling.
Learn More - SAFE012c - Ergonomics: Computer Workstations - Part 3$23.00
This course is the third of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.
Learn More - SAFE012b - Ergonomics: Computer Workstations - Part 2$23.00
This course is the second of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.
Learn More - SAFE012a - Ergonomics: Computer Workstations - Part 1$23.00
This course is the first of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.
Learn More - SAFE010 - Noise and Hearing Conservation$23.00
This course describes sound hazards and how to measure sound for proper safety levels.
Learn More - SAFE009 - Back Safety$42.00
This course discusses the potential causes of back injuries, and how to avoid them.
Learn More - SAFE008 - Overview of Ergonomics$36.00
This course provides information about ergonomics that all health care providers should be aware of.
Learn More - SAFE007 - Toxicology and Exposure$23.00
This course is a brief study of general toxicological principles to the extent that you may understand and guard against the toxic effects of the materials found in the workplace or job site.
Learn More - SAFE006b - Safety in the Workplace - Part 2$42.00
This is the second of a two-part series of courses that discusses a wide range of issues related to workplace safety. In this second part, we’ll address procedures to report and investigate accidents and other emergencies; basic safety rules and standards your company should consider adopting; how to handle hazard communication, bloodborne pathogens, safe electrical procedures, and process safety management.
Learn More - SAFE003 - Hazard Communication$42.00
This online course outlines the OSHA guidelines and requirements for using Safety Data Sheets and the responsibilities for employee safety.
Learn More - OWC006c - Overview of Pressure Ulcer Etiology - Part 3$23.00
This course will review the basic strategies in the management of pressure ulcers. You should complete Parts 1 and 2 of this series before starting this course.
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