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This course explains how to bill Medicare for power wheelchairs and scooters (POVs), collectively referred to as power mobility devices (PMDs), and what documentation is required.

To help you understand where the home medical equipment (HME) customers are and some of the issues that are important to them.

 In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.

This course addresses the importance of applying industrial hygiene principles, developed by the Occupational Safety and Health Administration (OSHA), to make the workplace a safe environment for all employees.

This course provides you with important information about how the credit card system works, some things to watch out for, and your responsibilities as a merchant.

This course highlights Medicare documentation requirements prior to claims submission. It is important to understand which type of order is required prior to delivery: Preliminary/Dispensing Order (can be verbal or written) or Standard Written Order Prior to Delivery.

This course is designed to provide you with awareness of basic first aid principles and the importance of first aid training courses. This information is only a guide. It is not a substitute for training or professional medical assistance.

Description

Diversity and inclusion are two important components of improving equality and advancement in the workplace. One cannot fully prosper without the other. This course is designed to provide both health care workers and employers a deeper understanding on the topic, a review of applicable federal laws, and guidance on how to implement the concepts of diversity and inclusion in the workplace.

This course describes how to develop an effective orientation program.

This course outlines why you should understand your customer and your own strengths and weaknesses in order to form effective sales and marketing strategies.

This course provides some effective approaches to selling to an ever-growing market of Americans: seniors, those 60 years of age and older.

Unique challenges can arise when performing perioperative care for older surgical patients. This course reviews the challenges of performing such care that all members of a patient’s health care team should be aware.

This course provides a general overview of the Americans with Disabilities Act of 1990 (ADA), the world's first comprehensive civil rights law for people with disabilities. This course will review Title I which covers ADA and employment: what types of businesses must comply, which job applicants and employees are protected, and the process for the accommodation of people with disabilities at work.

This course will also consider why the ADA was written, the importance of its intent, illustrate common myths, and present employer benefits of following the ADA law. This course is intended to give guidance to people working in the health care industry and is not intended as a substitute for legal advice.

This course provides you strategies to look a little deeper into your accounts to - “dissect” them - to find out what makes them tick.

This course will guide you through the information required prior to submitting a claim and the correct ways to submit a claim. You will also learn the different types of claims.

You never get a second chance to make a first impression, whether it is in person, over the phone or via email. This course provides you the tools for handling those first impression opportunities.

Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.

This course discusses strategies you can use when working on healthcare teams.

This course focuses on the appropriate use of two of the most powerful communication tools at our disposal today: email and voicemail.

This course provides strategies to help you create efficiencies within your company, efficiencies that will prepare you for increased financial limitations.

This course examines the biology of influenza and types of vaccinations. It also discusses signs and symptoms, lab diagnoses and measures to control infection. Also provided in this course are a brief history of influenza pandemics, the avian flu (H5N1) and current research being conducted.

While effective communication should be a focus of home medical equipment specialists with all ages of patients, special attention should be paid to working with older adults as an increase in age can bring about medical conditions that may require more patience and an adjustment in how one provides and receives medical information. This course includes tips on how to better facilitate communication with older adult populations.

This course provides information about spinal cord injuries (SCI) and the role a case manager plays in the acute and rehabilitation of persons with SCI.

This course provides health care providers with an overview of infection control measures including standard precautions, transmission-based (isolation) precautions, handwashing, personal protective equipment, sterilization, and disinfection.

This course addresses the use of continuous cold therapy (CCT) to manage post-operative pain.