Search results for: 'active shooter what you can do safe017'

An emergency action plan (EAP) is a written document required by particular OSHA standards. The purpose of an EAP is to facilitate and organize employer and employee actions during workplace emergencies. If you are required to have an EAP, this course will guide you through the development of an EAP.

This course discusses what you can do if you become a victim of identity theft.

This course defines identity theft and what you can do to minimize your risk of becoming a victim of the crime.

This course discusses the topic of harassment in the workplace and speaks specifically about workplace bullying. You will learn what behaviors define bullying, the physical and mental effects of bullying, what to do if you are being bullied, and the ways bullying behaviors harm your company. Continuing education: This course does not offer any continuing education credits.

Los incendios y las explosiones en el lugar de trabajo matan a cientos y lesionan a miles de trabajadores cada año. Este curso discute el uso de los extintores de incendio portátiles y los sistemas de extinción de incendios fijos en el lugar de trabajo. Este curso se combina con los cursos: “SAFE017 - Desarrollando un plan de acción de emergencia” y “SAFE018 – Desarrollando un plan de prevención de incendios” para ofrecerle un programa de entrenamiento extenso para preparación contra emergencias.

This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.

You never get a second chance to make a first impression, whether it is in person, over the phone or via email. This course provides you the tools for handling those first impression opportunities.

This course provides an overview of health care workers’ roles in preventing needlesticks and other sharp object injuries, and what to do if such an event occurs. The lesson also illustrates how to implement a sharps injury prevention program.

 In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.

This course provides information about tuberculosis (TB) that all health care providers should be aware of. You should complete the course “DMGT018 - Overview of Tuberculosis” before completing this course./span>

This course reviews some of the signs and symptoms of benign breast conditions and how they are found and diagnosed. We recommend you complete this course before completing the course “DMGT038b – Overview of Breast Cancer.”

This course provides you strategies to look a little deeper into your accounts to - “dissect” them - to find out what makes them tick.

This course provides an overview of the disease, distinguishing between active and latent TB, and explaining how a person is tested for TB.

This course focuses on the appropriate use of two of the most powerful communication tools at our disposal today: email and voicemail.

This course discusses strategies you can use when working on healthcare teams.

This course provides strategies to help you create efficiencies within your company, efficiencies that will prepare you for increased financial limitations.

This is a crash course for the sales manager that focuses on the key strategies you can use to monitor, track and manage your sales team.

This course discusses the use of portable fire extinguishers and fixed fire extinguishing systems in the workplace.

This course is the first of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.

For many years, health care and social service workers have faced a significant risk of job-related violence. Assaults represent a serious safety and health hazard within these industries. OSHA’s violence prevention guidelines provide the agency’s recommendations for reducing workplace violence. 

A fire prevention plan (FPP) is a written document required by particular OSHA standards. The purpose of an FPP is to outline the steps that a company takes to prevent a fire from occurring in the workplace.

This course will cover how to effectively develop, deliver and evaluate a successful new employee orientation program. This course also includes a variety of useful checklists, activities and evaluation forms.

To identify ways to promote environmental safety in the health care setting. Every facility should be safe for their patients/residents and staff. This course will review some of the basic elements of environmental safety for long-term care facilities. Key points on the topics of fire safety, hazard communication, lockout/tagout, internal disaster preparedness, and water management are included. U.S. Occupational Safety and Health Administration (OSHA) is the federal agency responsible for oversight of employee safety. The guidelines in this course are based on OSHA regulations.

This course discusses the potential causes of back injuries, and how to avoid them.

Este curso se enfoca en el uso apropiado de dos de las herramientas de comunicación más poderosas a nuestra disposición en la actualidad: el correo electrónico y los mensajes de voz.