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CUST005 - First Impressions: You Only Get One Shot$42.00You never get a second chance to make a first impression, whether it is in person, over the phone or via email. This course provides you the tools for handling those first impression opportunities.
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RESP005 - Are You Getting Enough Sleep (Business)?$23.00This course serves as an introduction to sleep-related disorders, focusing on Obstructive Sleep Apnea (OSA). You should complete this course before completing the second part of this series, “RESP006 - Mastering and Expanding Your CPAP Market.”
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BILL111 - Billing for Repairs/Replacements$42.00This course will help you become familiar with the process of billing for repairs to home medical equipment (HME).
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SELL012 - Stop Pitching and Start Solving: Impactful Questions to Help You Get the Sale$42.00In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.
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BUS018 - Business Ethics$42.00This course covers the topic of business ethics. Ethics is a challenging topic in the workplace because not every problem has a single correct solution. This course is intended to give you guidelines and get you thinking about ethical decisions in business.
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Leadership Breakfast Series: "Managing Stress in the Workplace"$50.00For most people, workplace stress is a given. But all stress isn’t created equal and maintaining focus, calm and confidence begin with self-awareness. This workshop will help you think about how stress shows up for you, identify concrete tools to help you maintain your best performance at work and communicate your needs and boundaries professionally.
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RESP001a - OSA Diagnosis and Treatment – Part 1$42.00This is the first in a two-part series of modules which make up a course on obstructive sleep apnea (OSA), a serious breathing disorder characterized by periodic cessation or markedly diminished breathing during sleep. Part 1 explains how OSA is identified and diagnosed.
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RESP001b - OSA Diagnosis and Treatment - Part 2$42.00This is the second in a two-part series of modules which make up a course on obstructive sleep apnea (OSA), a serious breathing disorder characterized by periodic cessation or markedly diminished breathing during sleep. Part 2 will discuss treatment options, comorbid conditions, and consequences if OSA is untreated.
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SAFE013a - Traveling with HME Devices$36.00This course addresses TSA guidelines and provides you, the home medical equipment supplier, with information that you can in turn provide to your traveling customers.
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SAF103 - Active Shooter: What You Can Do$15.95Any place of work is susceptible to violence in the workplace. An active shooter is a person actively engaged in killing or attempting to keep people in a confined space or other populated areas. This course guides nurses to respond in an active shooter wherever they are, including a hospital, nursing home, outpatient clinic, or any other health care facility.
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CUST002 - Retaining the Customers You Already Have$36.00This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.
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SAFE027 - Active Shooter: What You Can Do$42.00Any place of work is susceptible to violence in the workplace. An active shooter is a person actively engaged in killing or attempting to kill people in a confined space or other populated areas. This course guides all employees so they can prepare to respond to an active shooter wherever they are.
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CNA123 - Caring for You: COPD (2.0 HR)$25.95The nursing assistant will enhance her understanding of the mechanisms that contribute to COPD and how to care for the person served who has COPD.
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CNA120 - Caring for You: Critical Thinking (0.5 HR)$11.95Certified Nursing Assistants (CNAs) will gain knowledge and skills related to critical thinking.
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CNA121 - Caring for You: Nursing Process (0.5 HR)$11.95The nursing assistant will be introduced to nursing process and her role in using that problem-solving approach for the person served.
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CNA126 - Caring for You: Feeding Tubes (0.5 HR)$11.95The nursing assistant will gain a better understanding of the types, purpose, complications, and care of feeding tubes and a nursing assistant’s role in care of individuals with feeding tube.
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DMGT012 - Eating and Diabetes$36.00This course describes what people can do to keep their blood glucose at a healthy level. Before taking this course, you should complete the course DMGT010 - Overview of Diabetes.
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ALL110 - Health Care Compliance: What You Need to Know (1.0 HR)$15.95The participant will enhance their understanding of compliance issues in healthcare.
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REG106 - Elder Justice Act: What it Means for You (1.0 HR)$15.95Health care personnel will enhance their understanding of elder abuse and requirements of the Elder Justice Act.
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SAFE023 Overview of Safety Data Sheets (SDS)$42.00This course provides an overview of safety data sheets (commonly referred to as SDS and until 2012, MSDS).
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NUR178 - Overview of COPD Medications (1.0 HR)$15.95To enhance the participant’s knowledge and understanding of medications used to treat COPD including how they work, methods of administration, and side effects.
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DMGT005e - Overview of the Circulatory System$36.00This course provides an overview of the circulatory system including a discussion of the major disorders that can affect it.
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OPS003 - DOT Driver's Training$23.00This course is a three-part module about DOT driver’s training.
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DMGT005c - Overview of the Digestive System$36.00This course provides an overview of the human digestive system, including a discussion of the major diseases that can affect it.
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CEAC311 - C.E.A.C. Renewal (Course Modules Included)$75.00C.E.A.C. and C.E.A.C. Mastery Renewal intended for those who have participated in C.E.A.C 211- Certified Environmental Access Consultant (C.E.A.C.) Program and have not yet renewed their 2020-2023 certifications. This purchase consists of the Home Safety Assessment Consultant (HSAC) course that is a requirement for renewal of your certification and a renewal contact verification form. Your updated certificate for the C.E.A.C. or C.E.A.C. Mastery will be issued only after the contact verification form and the HSAC is completed. The certification will be renewed with a two-year time period.
The renewal fee is valid for two years from purchase date and is non-refundable. Failure to renew in the two-year timeframe will result in cancelation. If you have any questions about the renewal process or which renewal purchase is right for you, please do not hesitate to contact VGM Live at Home at 877-404-2442.
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