Search results for: 'customer compliance'

In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.

To help you understand where the home medical equipment (HME) customers are and some of the issues that are important to them.

The HIPAA & Infection Control course bundle contains the following two VGMU courses:

This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.

Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.

This course on mask fitting will help the clinician find an optimal fit for their patients and achieve optimal comfort as they wear the mask over the duration of their therapy. Finding the best fit and comfort will help improve therapy compliance on the part of the patient.

This course addresses the issues surrounding a home medical equipment company's warehouse. Of primary concern is the proper management of cleanliness, temperature and humidity, pests, security, inventory, equipment processing and employee safety.

Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities. 

This course provides an overview of health care workers’ roles in preventing needlesticks and other sharp object injuries, and what to do if such an event occurs. The lesson also illustrates how to implement a sharps injury prevention program.

This course identifies the benefits and limitations of CPAP humidification to help patients and to build trust with referral sources. This course was developed from an article titled Dew Diligence is Recommended, which appeared in the February 2006 issue of DealerProvider magazine.

This course outlines why you should understand your customer and your own strengths and weaknesses in order to form effective sales and marketing strategies.

This course introduces the concept of “consultative selling” whereby the customer is given the sense that he or she is always in control of the decision-making process.

This course addresses those TSA guidelines and provides you, the home medical equipment supplier, with information that you can in turn provide to your supplemental oxygen customers.

This course addresses TSA guidelines and provides you, the home medical equipment supplier, with information that you can in turn provide to your traveling customers.

This course provides an overview of patient billing and collection. The course is written for billing managers and customer service/intake employees.

As sales professionals, we deal with different types of customer behavior styles. To be successful in our career we must recognize these behavior styles and know how to adjust our selling style to win the relationship and the sale. This course will go over the four DISC behavior styles so that you can better identify them and become more successful at presenting to the needs of the prospect. Continuing Education: VGM Education is authorized by IACET to offer 0.1 CEUs for this program.

This course provides strategies to help you create efficiencies within your company, efficiencies that will prepare you for increased financial limitations.

This course provides some effective approaches to selling to an ever-growing market of Americans: seniors, those 60 years of age and older.

This course provides explanation of the current standards that a durable medical equipment, prosthetics, orthotics and supplies (DMEPOS) supplier must meet to receive and maintain a Medicare Supplier Number and to submit claims to and receive payment from Medicare.

This course is a three-part module about DOT driver’s training.