Search results for: 'Active Shooter: What You Can Do (SAFE027)'

This course discusses what you can do if you become a victim of identity theft.

This course defines identity theft and what you can do to minimize your risk of becoming a victim of the crime.

This course discusses the topic of harassment in the workplace and speaks specifically about workplace bullying. You will learn what behaviors define bullying, the physical and mental effects of bullying, what to do if you are being bullied, and the ways bullying behaviors harm your company. Continuing education: This course does not offer any continuing education credits.

This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.

You never get a second chance to make a first impression, whether it is in person, over the phone or via email. This course provides you the tools for handling those first impression opportunities.

This course provides an overview of health care workers’ roles in preventing needlesticks and other sharp object injuries, and what to do if such an event occurs. The lesson also illustrates how to implement a sharps injury prevention program.

 In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.

This course provides information about tuberculosis (TB) that all health care providers should be aware of. You should complete the course “DMGT018 - Overview of Tuberculosis” before completing this course./span>

This course reviews some of the signs and symptoms of benign breast conditions and how they are found and diagnosed. We recommend you complete this course before completing the course “DMGT038b – Overview of Breast Cancer.”

This course provides you strategies to look a little deeper into your accounts to - “dissect” them - to find out what makes them tick.

This course provides an overview of the disease, distinguishing between active and latent TB, and explaining how a person is tested for TB.

This course focuses on the appropriate use of two of the most powerful communication tools at our disposal today: email and voicemail.

This course discusses strategies you can use when working on healthcare teams.

This course provides strategies to help you create efficiencies within your company, efficiencies that will prepare you for increased financial limitations.

This is a crash course for the sales manager that focuses on the key strategies you can use to monitor, track and manage your sales team.

This course is the first of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.

This course will cover how to effectively develop, deliver and evaluate a successful new employee orientation program. This course also includes a variety of useful checklists, activities and evaluation forms.

This course discusses the potential causes of back injuries, and how to avoid them.

Este curso se enfoca en el uso apropiado de dos de las herramientas de comunicación más poderosas a nuestra disposición en la actualidad: el correo electrónico y los mensajes de voz.

Este curso es la primera entrega de una serie de dos partes sobre la Ley de Responsabilidad y Transferibilidad de Seguros Médicos (HIPAA, por sus siglas en inglés). Este curso proporciona un resumen de la HIPAA, incluyendo las razones de la ley, cómo es aplicada, cómo la ley ha cambiado a lo largo del tiempo y cómo la HIPAA se relaciona a la industria del cuidado de la salud.

Este curso es la segunda entrega de una serie de dos partes sobre la Ley de Responsabilidad y Transferibilidad de Seguros Médicos (HIPAA, por sus siglas en inglés). Está diseñado para aplicar sus conocimientos sobre los aspectos básicos de la HIPAA en el lugar de trabajo.

This course provides an overview of hepatitis B, how it is spread, its symptoms and diagnoses, and its vaccination.

People who are consumers of health care have rights, including the right to receive quality care. Along with those rights come certain responsibilities. This course explains what those rights and responsibilities are as defined in 1997 by the Advisory Commission on Consumer Protection and Quality in the Health Care Industry.

This course provides an overview of breast cancer, the most common form of non-skin cancer among women in the United States. This course explains the basics of what breast cancer is and its incidence.

Esta es la segunda parte de un curso de dos partes que discute una amplia variedad de problemas relacionados a la seguridad en el lugar de trabajo. En esta segunda parte de la serie, nosotros abordaremos los procedimientos para reportar e investigar accidentes y otras emergencias; reglas básicas de seguridad y las normativas que su compañía debería considerar adoptar; cómo manejar la comunicación de riesgos, los patógenos transmitidos por la sangre y la gestión de seguridad de los procesos.