Search results for: 'customer service viru'

In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.

The purpose of this course is to improve customer service in health care.

The purpose of this course is to improve customer service in health care.

The National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) has approved the above named program for continuing education credit. 

To improve customer service in health care.

This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.

This course provides you strategies to increase sales of wheelchair upgrades and accessories, and to increase customer satisfaction in the process. The material used for this course is reprinted with permission from HomeCareXtra. Copyright 2005 PRIMEDIA Business Magazines and Media.

Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.

To help you understand where the home medical equipment (HME) customers are and some of the issues that are important to them.

This course provides an overview of patient billing and collection. The course is written for billing managers and customer service/intake employees.

To increase the understanding of employees of health care facilities whose primary role is meal service in the areas of food safety and sanitation, the importance of following menus and care plan approaches, and customer service.

The purpose of this course is to inform health professionals and food service workers about foodborne illness and the many pathogens that can cause it, the symptoms, how it is transmitted, how to prevent it, and how to treat it. 

In the United States, there are an estimated 1 million cases of shingles each year. Shingles, also called herpes zoster, is a painful skin rash caused by the varicella zoster virus (VZV). VZV is the same virus that causes chickenpox. After a person recovers from chickenpox, the virus stays in the body. Usually it does not cause any problems but sometimes it reappears years later, causing shingles.

VGM Education and Live at Home offers a bundle of courses to assist home accessibility businesses in providing general education for their staff. This bundle of 30 courses cover a variety of topics including Sales & Marketing, Aging, Customer Service, Safety and more. What a great way to invest in yourself and your employees with continuing education from VGM! 

Please click on the link below for a listing of the courses offered in this bundle

Course List

This certification program is non-refundable once the student has been active in the courses.
Questions, contact VGM Live at Home at 877-404-2442 to learn more.

The purpose of this course is to provide education to home medical equipment (HME) employees who work with individuals with behavioral health disorders. Following this course, you will be able to identify the prevalence of mental health issues in the United States, define and possess knowledge of mental illness and substance-related and addictive disorders, and recognize various approaches to an individual’s care. This course will address the psychosocial needs of individuals with behavioral health issues and conclude which elements contribute to achieving the highest standard of care for such individuals.

Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities. 

This course provides an overview of hepatitis C virus (HCV) infection, symptoms, testing, prevention, available treatments, and outcomes.

Coronavirus (COVID-19) is a novel virus that causes respiratory disease in persons infected, which can range from mild symptoms such as a common cold to more severe diseases – even death. This course provides health care workers with both individual and workplace practices to help prevent the spread of transmission and ultimately keep patients, team members and the public safe.

This course provides an overview of HIV, how it is spread, its symptoms and diagnoses, and its vaccination.

Do you sell or rent TENS Units to customers in the state of OHIO?

The Ohio Respiratory Care Board regulates the HME law that requires licensure in order to sell or rent home medical equipment which includes TENS units.  One of the requirements to obtain your HME license is to have ten contact hours of continuing education per renewal cycle for staff rendering HME services to the public in the state of Ohio.

VGM Education is an approved source of continuing Education for licensed home medical equipment facilities.  Purchase this 15 course  Chiropractic Bundle  to select from a variety of courses that will meet the ten contact hour requirement.  If you would prefer to subscribe to our entire course catalog of over 300 courses,call 888-786-6628 for special pricing.  

This course provides an overview of hepatitis B, how it is spread, its symptoms and diagnoses, and its vaccination.

This course provides some effective approaches to selling to an ever-growing market of Americans: seniors, those 60 years of age and older.

Purpose

HIV, the human immunodeficiency virus, progressively kills or damages the cells of the body’s immune system inhibiting the ability to fight infections and certain cancers. In the most advanced stage of HIV infection, AIDS (acquired immunodeficiency syndrome) occurs. This course helps health care workers understand the progression of the disease, at-risk populations, HIV prevention methods, Texas-specific laws regarding HIV, and treatment options.

The HIPAA & Infection Control course bundle contains the following two VGMU courses:

This course is an introduction to manual wheelchair components and basic service.

This course is designed to assist billers and patient service personnel in understanding Medicare oxygen reimbursement.