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BUS005b - Identity Theft - Part 2$36.00This course discusses what you can do if you become a victim of identity theft.
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SAFE017 - Developing an Emergency Action Plan$36.00An emergency action plan (EAP) is a written document required by particular OSHA standards. The purpose of an EAP is to facilitate and organize employer and employee actions during workplace emergencies. If you are required to have an EAP, this course will guide you through the development of an EAP. Note: This training is intended for safety coordinators and others who may assist in developing an EAP.
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BUS005a - Identity Theft - Part 1$36.00This course defines identity theft and what you can do to minimize your risk of becoming a victim of the crime.
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HR020 - Harassment in the Workplace$36.00This course discusses the topic of harassment in the workplace and speaks specifically about workplace bullying. You will learn what behaviors define bullying, the physical and mental effects of bullying, what to do if you are being bullied, and the ways bullying behaviors harm your company. Continuing education: This course does not offer any continuing education credits.
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SAFE019 - Managing Fire Extinguisher Systems$42.00This course covers the use, limitations, and regulatory requirements related to portable fire extinguishers and fixed fire extinguishing systems in the workplace from an employer’s perspective.
This course is designed to be taken in conjunction with:
- SAFE017 – Developing an Emergency Action Plan
- SAFE018 – Developing a Fire Prevention Plan
Together, these courses provide a comprehensive emergency preparedness development program. You should complete SAFE017 and SAFE018 before taking this course.
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CUST002 - Retaining the Customers You Already Have$36.00This course defines customer service, who the customer is, how to deal with customers effectively, and proper telephone techniques.
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CUST005 - First Impressions: You Only Get One Shot$42.00You never get a second chance to make a first impression, whether it is in person, over the phone or via email. This course provides you the tools for handling those first impression opportunities.
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SAFE011 - Indoor Air Quality$23.00This course provides information about the types of health problems that indoor air contaminants can create, and recommendations that employers can implement to safeguard against those problems.
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INF001 - Sharps Injury Prevention$15.95This course provides an overview of health care workers’ roles in preventing needlesticks and other sharp object injuries, and what to do if such an event occurs. The lesson also illustrates how to implement a sharps injury prevention program.
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SELL012 - Stop Pitching and Start Solving: Impactful Questions to Help You Get the Sale$42.00In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.
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INF006 - TB Training for Health Care Providers$42.00This course provides information about tuberculosis (TB) that all health care providers should be aware of. You should complete the course “DMGT018 - Overview of Tuberculosis” before completing this course./span>
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SAFE018 - Developing a Fire Prevention Plan$36.00A fire prevention plan (FPP) is a written document required by particular OSHA standards. The purpose of an FPP is to outline major fire hazards and the steps that a company takes to prevent a fire from occurring in the workplace. This course is intended to help safety coordinators develop a fire prevention plan that complies with OSHA standards. (Health care employees should take SAFE030 – Fire Safety instead.)
You should complete “SAFE017 - Developing an Emergency Action Plan” before taking this course, and you should complete this course before taking the “SAFE019 – Managing Fire Extinguisher Systems” course.
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DMGT018 - Overview of Tuberculosis$42.00This course provides an overview of the disease, distinguishing between active and latent TB, and explaining how a person is tested for TB.
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HR011 - Strategies for Working on a Healthcare Team$15.95This course discusses strategies you can use when working on healthcare teams.
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COMP004 - Email and Voicemail Etiquette$23.00This course focuses on the appropriate use of two of the most powerful communication tools at our disposal today: email and voicemail.
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OPS009 - Creating Efficiency$36.00This course provides strategies to help you create efficiencies within your company, efficiencies that will prepare you for increased financial limitations.
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BILL110 - Power Mobility Devices: Understanding the Process$42.00This course explains how to bill Medicare for power wheelchairs and scooters (POVs), collectively referred to as power mobility devices (PMDs), and what documentation is required.
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SAFE032 - OSHA Workplace Safety Training (0.1 IACET)$42.00To identify ways to promote environmental safety in the health care setting. Every facility should be safe for their patients/residents and staff. This course will review some of the basic elements of environmental safety for long-term care facilities. Key points on the topics of fire safety, hazard communication, lockout/tagout, internal disaster preparedness, and water management are included. U.S. Occupational Safety and Health Administration (OSHA) is the federal agency responsible for oversight of employee safety. The guidelines in this course are based on OSHA regulations.
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SAFE012a - Ergonomics: Computer Workstations - Part 1$23.00This course is the first of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.
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HR002 - Developing a New Employee Orientation Program$23.00This course will cover how to effectively develop, deliver and evaluate a successful new employee orientation program. This course also includes a variety of useful checklists, activities and evaluation forms.
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COMP004S - Etiqueta en Correos Electrónicos y Mensajes de Voz$23.00Este curso se enfoca en el uso apropiado de dos de las herramientas de comunicación más poderosas a nuestra disposición en la actualidad: el correo electrónico y los mensajes de voz.
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HIP001S - Entendiendo la HIPAA$23.00Este curso es la primera entrega de una serie de dos partes sobre la Ley de Responsabilidad y Transferibilidad de Seguros Médicos (HIPAA, por sus siglas en inglés). Este curso proporciona un resumen de la HIPAA, incluyendo las razones de la ley, cómo es aplicada, cómo la ley ha cambiado a lo largo del tiempo y cómo la HIPAA se relaciona a la industria del cuidado de la salud.
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BILL109 - Manual Wheelchairs: Documentation and Billing$42.00This course explains how to bill Medicare for manual wheelchairs and what documentation is required.
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HIP002S - Trabajando con la HIPAA$23.00Este curso es la segunda entrega de una serie de dos partes sobre la Ley de Responsabilidad y Transferibilidad de Seguros Médicos (HIPAA, por sus siglas en inglés). Está diseñado para aplicar sus conocimientos sobre los aspectos básicos de la HIPAA en el lugar de trabajo.
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DMGT023 - Overview of Hepatitis B$42.00This course provides an overview of hepatitis B, how it is spread, its symptoms and diagnoses, and its vaccination.
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