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CUST003 - Helping Individuals with Disabilities$42.00Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities.
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BUS012 - Management and Leadership Techniques$23.00This course will help you more effectively manage your business and understand the various management styles.
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SELL012 - Stop Pitching and Start Solving: Impactful Questions to Help You Get the Sale$42.00In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.
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AGE007 - Aging and Diabetes$42.00Managing diabetes in the elderly presents many challenges. This course provides an overview of those challenges and how they can be met.
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SAFE012b - Ergonomics: Computer Workstations - Part 2$23.00This course is the second of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.
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SAFE012c - Ergonomics: Computer Workstations - Part 3$23.00This course is the third of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.
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SELL004 - The HME Customer: Where and Why?$36.00To help you understand where the home medical equipment (HME) customers are and some of the issues that are important to them.
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DMGT005b - Overview of the Respiratory System$36.00The respiratory system is a group of organs and tissues that help humans breathe. The main parts of the respiratory system are the airways, the lungs and linked blood vessels, and the muscles that enable breathing. This course provides an overview of the human respiratory system.
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BILL101 - Intake Process Prior to Delivery$42.00This course introduces the biller to the intake process. It offers suggestions to help make the process more efficient and effective to reduce delays and denials.
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SAFE012a - Ergonomics: Computer Workstations - Part 1$23.00This course is the first of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.
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SELL001 - Sales Account Management$23.00This course will help you sharpen your skills in sales account management. Topics range from information you should record in an account to sales presentation techniques.
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OPS009 - Creating Efficiency$36.00This course provides strategies to help you create efficiencies within your company, efficiencies that will prepare you for increased financial limitations.
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BEHV002 - Understanding Post-Traumatic Stress Disorder$42.00Post-traumatic stress disorder (PTSD) is a dramatic life-altering condition that causes intense feelings of horror, fear, and hopelessness. The purpose of this course is to assist health care workers in identifying symptoms of PTSD and understanding its impact. Topics will also include treatment options as well as in-the-moment techniques to help patients cope with trauma or PTSD symptoms.
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BILL115 - Urological Supplies: Documentation and Billing$42.00This course will help you become familiar with the process of billing Medicare for all types of urological supplies.
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SAFE033 - Effective Workplace Violence Prevention Programs (0.1 IACET)$42.00For many years, health care and social service workers have faced a heightened risk of job‑related violence. Assaults and other violent incidents represent serious safety and health hazards within these industries. OSHA’s workplace violence prevention guidelines provide recommendations and best practices to help employers identify risks, implement preventive measures, and reduce the likelihood and severity of workplace violence incidents. (This course is intended for safety coordinators. Health care workers should complete SAFE015 - Preventing Workplace Violence instead.)
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SAFE008 - Overview of Ergonomics$36.00Ergonomics is the practice of designing work tasks, equipment, and work environments to fit the capabilities of the worker. This course provides an overview of ergonomic principles and common risk factors that health care and HME/DME providers should be aware of to help reduce physical strain and prevent work related musculoskeletal disorders.
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SAFE018 - Developing a Fire Prevention Plan$36.00A fire prevention plan (FPP) is a written document required by particular OSHA standards. The purpose of an FPP is to outline major fire hazards and the steps that a company takes to prevent a fire from occurring in the workplace. This course is intended to help safety coordinators develop a fire prevention plan that complies with OSHA standards. (Health care employees should take SAFE030 – Fire Safety instead.)
You should complete “SAFE017 - Developing an Emergency Action Plan” before taking this course, and you should complete this course before taking the “SAFE019 – Managing Fire Extinguisher Systems” course.
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BUS010 - Financial Management Basics for the HME Provider$15.95This course will provide an introduction to many financial concepts that will assist you in operating your business.
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AGE009 - Aging and Sleep Disorders$42.00This course reviews the effects, causes and treatment options of sleep disorders among the elderly population.
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HR011 - Strategies for Working on a Healthcare Team$15.95This course discusses strategies you can use when working on healthcare teams.
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DMGT005c - Overview of the Digestive System$36.00This course provides an overview of the human digestive system, including a discussion of the major diseases that can affect it.
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AGE004 - Aging and Memory$42.00This course provides an overview of how aging affects memory.
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DMGT035 - Overview of Influenza$36.00This course examines the biology of influenza and types of vaccinations. It also discusses signs and symptoms, lab diagnoses and measures to control infection. Also provided in this course are a brief history of influenza pandemics, the avian flu (H5N1) and current research being conducted.
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REHB028 - Overview of Foot and Ankle Injuries$42.00This course provides an overview of foot and ankle anatomy, types of injuries, diagnosis, and treatment and prevention of foot and ankle injuries.
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SAFE019 - Managing Fire Extinguisher Systems$42.00This course covers the use, limitations, and regulatory requirements related to portable fire extinguishers and fixed fire extinguishing systems in the workplace from an employer’s perspective.
This course is designed to be taken in conjunction with:
- SAFE017 – Developing an Emergency Action Plan
- SAFE018 – Developing a Fire Prevention Plan
Together, these courses provide a comprehensive emergency preparedness development program. You should complete SAFE017 and SAFE018 before taking this course.
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