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This course discusses the potential causes of back injuries, and how to avoid them.

This course will address Medicare coverage for several frequently ordered durable medical equipment products. This course will also explain the process of billing Medicare for capped rental items and inexpensive and routinely purchased items.

This course explains the structural and procedural changes that have been made to the process that Medicare beneficiaries can use to appeal claim denial and the steps that need to be followed in the appeals process.

This course provides explanation of the current standards that a durable medical equipment, prosthetics, orthotics and supplies (DMEPOS) supplier must meet to receive and maintain a Medicare Supplier Number and to submit claims to and receive payment from Medicare.

This course introduces the various types of orders required by Medicare: Preliminary/Dispensing Order, Written Order Prior to Delivery (WOPD), Standard Written Order (SWO), Certificate of Medical Necessity (CMN), and DME MAC Information Form (DIF). You will learn when to use which type of order, how to correctly complete orders, and who is authorized to order durable medical equipment.

To enhance the participant’s awareness of workplace violence, risks, risk factors, and prevention strategies.

In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.

This course will provide an overview of the integumentary system including major disorders impacting its function.

This course will assist you in developing a framework to structure an interview in a lawful manner.

This course provides an overview of the circulatory system including a discussion of the major disorders that can affect it.

Disease management is one approach that aims to provide better care while reducing the costs of caring for the chronically ill. This course was provided by the Center on an Aging Society.

This course provides an overview of HIV, how it is spread, its symptoms and diagnoses, and its vaccination.

This course provides an overview of hepatitis B, how it is spread, its symptoms and diagnoses, and its vaccination.

This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.

This course provides tips on identifying child abuse, and explains how you report your suspicions.

This course contains information about the prevalence and results of falls, and provides information that HME providers can share with their older clients to minimize the risk of falling.

This course introduces the new home medical equipment staff member to breast pumps. Because of the number of breast pumps and accessories on the market, this course will cover breast pumps in the broadest generic terms. For specific information related to a particular brand of breast pump, please consult the manufacturers. 

This course provides an overview of the musculoskeletal system including a discussion of the major disorders that can affect it.

This course highlights Medicare documentation requirements prior to claims submission. It is important to understand which type of order is required prior to delivery: Preliminary/Dispensing Order (can be verbal or written) or Standard Written Order Prior to Delivery.

This course provides an overview of the nervous system including a discussion of the major diseases that can affect it.

This course examines the symptoms, stages, causes, and treatments of lymphedema and medical procedures used to diagnose it.

This course introduces the new home medical equipment staff member to lymphedema products (pumps and compression garments). Because of the multitude of brands of lymphedema products, this course will cover the products in the broadest generic terms. For specific information related to a particular brand of lymphedema products, please consult the vendors.

Description

Diversity and inclusion are two important components of improving equality and advancement in the workplace. One cannot fully prosper without the other. This course is designed to provide both health care workers and employers a deeper understanding on the topic, a review of applicable federal laws, and guidance on how to implement the concepts of diversity and inclusion in the workplace.

This course provides an overview of the lymphatic system including a discussion of the major diseases that can affect it. Identify and explain the three parts and three principal functions of the lymphatic system.

This course is based on the Short Course in Medical Terminology written by Dr. William J. Dyche, Professor of Anatomy, Des Moines University - Osteopathic Medical Center. Because these modules build on one another, it is highly recommended that you complete this series in order: Part 1, then Part 2, then Part 3.