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  1. COMP003 - Electronic Communications

    COMP003 - Electronic Communications

    $19.00

    Electronic technology in the form of email and the Internet has transformed the workplace in more ways than anyone could have imagined 20 years ago. These technological advances, while beneficial, pose special problems for employers.

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  2. COMP004 - E-Mail and Voice Mail Etiquette

    COMP004 - E-Mail and Voice Mail Etiquette

    $19.00

    This course focuses on the appropriate use of two of the most powerful communication tools at our disposal today: email and voice mail.

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  3. COMP004S - Etiqueta en Correos Electrónicos y Mensajes de Voz

    COMP004S - Etiqueta en Correos Electrónicos y Mensajes de Voz

    $19.00

    Este curso se enfoca en el uso apropiado de dos de las herramientas de comunicación más poderosas a nuestra disposición en la actualidad: el correo electrónico y los mensajes de voz.

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  4. CUST001 - Customer Service Strategies

    CUST001 - Customer Service Strategies

    $39.00

    In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.

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  5. CUST002 - Retaining the Customers You Already Have

    CUST002 - Retaining the Customers You Already Have

    $29.00

    This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.

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  6. CUST003 - Valuing People with Disabilities as Customers

    CUST003 - Valuing People with Disabilities as Customers

    $39.00

    This course will provide valuable information and insight to those who have had little or no previous experience dealing with people with disabilities.

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  7. CUST005 - First Impressions: You Only Get One Shot

    CUST005 - First Impressions: You Only Get One Shot

    $39.00

    You never get a second chance to make a first impression, whether it is in person, over the phone or via email. This course provides you the tools for handling those first impression opportunities.

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  8. DMGT001 - Disease Management Programs: Improving Health While Reducing Costs?

    DMGT001 - Disease Management Programs: Improving Health While Reducing Costs?

    $29.00

    Disease management is one approach that aims to provide better care while reducing the costs of caring for the chronically ill. This course was provided by the Center on an Aging Society.

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  9. DMGT002 - Health Risks of Being Overweight

    DMGT002 - Health Risks of Being Overweight

    $29.00

    This course examines the health risks of being overweight, such as Type 2 diabetes, heart disease and stroke, cancer, sleep apnea, osteoarthritis, gallbladder disease, and fatty liver disease.

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  10. DMGT003 - Obesity Among Older Americans

    DMGT003 - Obesity Among Older Americans

    $29.00

    This course examines the health risks of being overweight, such as Type 2 diabetes, heart disease and stroke, cancer, sleep apnea, osteoarthritis, gallbladder disease, and fatty liver disease.

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  11. DMGT004 - Understanding Obesity

    DMGT004 - Understanding Obesity

    $29.00

    One-third of American adults are obese, putting them at increased health risk for chronic diseases such as heart disease, Type 2 diabetes, high blood pressure, stroke and some forms of cancer. This course provides basic information about obesity.

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  12. DMGT005a - Overview of the Immune System

    DMGT005a - Overview of the Immune System

    $29.00

    This course explains how the human immune system works, how vaccinations work to ward off existing and emerging infectious diseases, and some of the great strides that are being made to detect, treat and prevent disorders of the immune system.

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  13. DMGT005b - Overview of the Respiratory System

    DMGT005b - Overview of the Respiratory System

    $29.00

    The respiratory system is a group of organs and tissues that help humans breathe. The main parts of the respiratory system are the airways, the lungs and linked blood vessels, and the muscles that enable breathing. This course provides an overview of the human respiratory system.

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  14. DMGT005c - Overview of the Digestive System

    DMGT005c - Overview of the Digestive System

    $29.00

    This course provides an overview of the human digestive system, including a discussion of the major diseases that can affect it.

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  15. DMGT005d - Overview of the Musculoskeletal System

    DMGT005d - Overview of the Musculoskeletal System

    $29.00

    This course provides an overview of the musculoskeletal system including a discussion of the major disorders that can affect it.

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  16. DMGT005e - Overview of the Circulatory System

    DMGT005e - Overview of the Circulatory System

    $29.00

    This course provides an overview of the circulatory system including a discussion of the major disorders that can affect it.

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  17. DMGT005f  Overview of the Nervous System

    DMGT005f Overview of the Nervous System

    $29.00

    This course provides an overview of the nervous system including a discussion of the major diseases that can affect it.

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  18. DMGT005g  Overview of the Lymphatic System

    DMGT005g Overview of the Lymphatic System

    $29.00

    This course provides an overview of the lymphatic system including a discussion of the major diseases that can affect it. Identify and explain the three parts and three principal functions of the lymphatic system.

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  19. DMGT005h  Overview of the Integumentary System

    DMGT005h Overview of the Integumentary System

    $29.00

    This course will provide an overview of the integumentary system including major disorders impacting its function.

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  20. DMGT005i  Overview of the Reproductive System

    DMGT005i Overview of the Reproductive System

    $29.00

    This course provides a general overview of the structure and function of the male and female reproductive systems including a discussion of the major diseases that can affect them.

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  21. DMGT005j  Overview of the Endocrine System

    DMGT005j Overview of the Endocrine System

    $29.00

    This course provides an overview of the endocrine system including a discussion of the major disorders that can affect it.

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  22. DMGT005k  Overview of the Urinary System

    DMGT005k Overview of the Urinary System

    $29.00

    This course provides an overview of the urinary system including a discussion of the major disorders that can affect it.

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  23. DMGT006 - Guillain-Barr Syndrome

    DMGT006 - Guillain-Barr Syndrome

    $39.00

    This course provides an overview of the disorder, including descriptions of symptoms, causes and treatment options.

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  24. DMGT007 - Overview of Osteoporosis

    DMGT007 - Overview of Osteoporosis

    $29.00

    Osteoporosis is a disease in which the density of bone is reduced, increasing the risk of fracture. Around the world, osteoporosis affects one in three women and one in five men over the age of 50. This course examines this serious world-wide health problem.

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  25. DMGT008a - Medical Terminology - Part 1

    DMGT008a - Medical Terminology - Part 1

    $29.00

    This course is based on the Short Course in Medical Terminology written by Dr. William J. Dyche, Professor of Anatomy, Des Moines University - Osteopathic Medical Center. Because these modules build on one another, it is highly recommended that you complete this series in order: Part 1, then Part 2, then Part 3.

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