O&P

This course will address Medicare coverage for several frequently ordered durable medical equipment products. This course will also explain the process of billing Medicare for capped rental items and inexpensive and routinely purchased items.

This course explains the Advance Beneficiary Notice (ABN), its purpose and how to use it appropriately.

The Advance Determination of Medicare Coverage (ADMC) is a process by which your local Medicare carrier will provide you and the beneficiary with a coverage decision prior to delivery of an item. This course describes the ADMC process.

This course explains how to bill Medicare for all types of hospital beds and accessories and what documentation is required.

This course will help you become familiar with the process of billing Medicare for all types of urological supplies.

This course addresses the billing and coverage of external breast prosthesis for individuals who have had a mastectomy.

This course provides explanation of the current standards that a durable medical equipment, prosthetics, orthotics and supplies (DMEPOS) supplier must meet to receive and maintain a Medicare Supplier Number and to submit claims to and receive payment from Medicare.

This course provides an overview of patient billing and collection. The course is written for billing managers and customer service/intake employees.

This course explains the structural and procedural changes that have been made to the process that Medicare beneficiaries can use to appeal claim denial and the steps that need to be followed in the appeals process.

This course will provide an overview of federal employment law and the principles on which it is based.

This course defines identity theft and what you can do to minimize your risk of becoming a victim of the crime.

This course discusses what you can do if you become a victim of identity theft.

This course will provide an introduction to many financial concepts that will assist you in operating your business.

This course discusses the three steps common to any business planning process.

This course will help you more effectively manage your business and understand the various management styles.

This course provides you with important information about how the credit card system works, some things to watch out for and your responsibilities as a merchant.

Small businesses nationwide are increasingly falling victim to fraud and forgery from outside as well as inside the business. This course focuses on negotiable instruments.

This course focuses on check forgery and credit card fraud.

This course focuses on embezzlement.

This course is designed to introduce the beginning computer user to the distinctive intricacies of the Internet.

Electronic technology in the form of email and the Internet has transformed the workplace in more ways than anyone could have imagined 20 years ago. These technological advances, while beneficial, pose special problems for employers.

This course focuses on the appropriate use of two of the most powerful communication tools at our disposal today: email and voicemail.

Este curso se enfoca en el uso apropiado de dos de las herramientas de comunicación más poderosas a nuestra disposición en la actualidad: el correo electrónico y los mensajes de voz.

In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.

This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.