Search results for: 'manager training'
- SELL004 - The HME Customer: Where and Why?$36.00
To help you understand where the home medical equipment (HME) customers are and some of the issues that are important to them.
Learn More - SELL003 - Handling Complaints$42.00
This course examines the power of a complaint, how it affects your business reputation, and provides strategies for solving the problem.
Learn More - SELL002 - Sales and Marketing Strategies$23.00
This course outlines why you should understand your customer and your own strengths and weaknesses in order to form effective sales and marketing strategies.
Learn More - SELL001 - Sales Account Management$23.00
This course will help you sharpen your skills in sales account management. Topics range from information you should record in an account to sales presentation techniques.
Learn More - SAFE016 - Fall Prevention for the Aging Population$42.00
This course contains information about the prevalence and results of falls, and provides information that HME providers can share with their older clients to minimize the risk of falling.
Learn More - SAFE012c - Ergonomics: Computer Workstations - Part 3$23.00
This course is the third of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.
Learn More - SAFE012b - Ergonomics: Computer Workstations - Part 2$23.00
This course is the second of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.
Learn More - SAFE012a - Ergonomics: Computer Workstations - Part 1$23.00
This course is the first of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.
Learn More - SAFE009 - Back Safety$42.00
This course discusses the potential causes of back injuries, and how to avoid them.
Learn More - SAFE008 - Overview of Ergonomics$36.00
This course provides information about ergonomics that all health care providers should be aware of.
Learn More - SAFE007 - Toxicology and Exposure$23.00
This course is a brief study of general toxicological principles to the extent that you may understand and guard against the toxic effects of the materials found in the workplace or job site.
Learn More - SAFE006b - Safety in the Workplace - Part 2$42.00
This is the second of a two-part series of courses that discusses a wide range of issues related to workplace safety. In this second part, we’ll address procedures to report and investigate accidents and other emergencies; basic safety rules and standards your company should consider adopting; how to handle hazard communication, bloodborne pathogens, safe electrical procedures, and process safety management.
Learn More - SAFE003 - Hazard Communication$42.00
This online course outlines the OSHA guidelines and requirements for using Safety Data Sheets and the responsibilities for employee safety.
Learn More - SAFE001 - Disaster Preparedness for the HME Supplier$42.00
This course provides the information you need to develop a Disaster Preparedness Plan for your HME business.
Learn More - PEC020 Introduction to Lymphedema Products$36.00
This course introduces the new home medical equipment staff member to lymphedema products (pumps and compression garments). Because of the multitude of brands of lymphedema products, this course will cover the products in the broadest generic terms. For specific information related to a particular brand of lymphedema products, please consult the vendors.
Learn More - OWC003 - Prevention and Early Intervention of Wounds$23.00
This course focuses on wound healing and local aspects of wound care.
Learn More - OPS010 - How HME Works$36.00
This course discusses the use of home medical equipment (HME), the financial aspects of HME products and services and the regulatory agencies that govern the HME industry.
Learn More - OPS009 - Creating Efficiency$36.00
This course provides strategies to help you create efficiencies within your company, efficiencies that will prepare you for increased financial limitations.
Learn More - OPS008 - Paperless Office: Document Imaging and Storage$23.00
This course addresses the concept of document imaging and storage as a method for reducing the overall cost of handling paper in an HME operation.
Learn More - OPS005 - Warehouse Management for the HME Supplier$23.00
This course addresses the issues surrounding a home medical equipment company's warehouse. Of primary concern is the proper management of cleanliness, temperature and humidity, pests, security, inventory, equipment processing and employee safety.
Learn More - INF004 - Occupational Health and Industrial Hygiene$42.00
This course addresses the importance of applying industrial hygiene principles, developed by the Occupational Safety and Health Administration (OSHA), to make the workplace a safe environment for all employees.
Learn More - INF002 - Standard Precautions and Infection Control$42.00
Universal precautions and infection control policies must be strictly followed to prevent infectious diseases from being transmitted from one person to another by body fluids. The policies and procedures presented in this course meet with Centers for Disease Control and Prevention (CDC) and OSHA guidelines and HME industry best practices at the time of publication.
Learn More - HR017 - Meth and Selling Scheduled Listed Chemical Products$36.00
Methamphetamine addiction has grown to epidemic proportions in the United States. Chemicals used to make meth include ephedrine, pseudoephedrine, and phenylpropanolamine which are found in many cough and cold products and are known as “scheduled listed chemical products” (or SLCPs). Recent federal legislation requires all “regulated sellers” of products containing these three products to self-certify with the Drug Enforcement Administration (DEA) before selling the products. While this course does not satisfy the DEA's self-certifying requirement, it does provide the information the DEA requires in order to self-certify.
Learn More - HR016 - Patient Rights and Responsibilities$36.00
People who are consumers of health care have rights, including the right to receive quality care. Along with those rights come certain responsibilities. This course explains what those rights and responsibilities are as defined in 1997 by the Advisory Commission on Consumer Protection and Quality in the Health Care Industry.
Learn More - HR012b Recruiting & Retaining Employees Part 2$15.95
This course focuses on the resume screening process, filling an open position, and retaining your best employees.
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