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HME

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  1. SELL011 - Behavior-based Selling

    SELL011 - Behavior-based Selling

    $39.00

    As sales professionals, we deal with different types of customer behavior styles. To be successful in our career we must recognize these behavior styles and know how to adjust our selling style to win the relationship and the sale. This course will go over the four DISC behavior styles so that you can better identify them and become more successful at presenting to the needs of the prospect. Continuing Education: This course does not offer any CEUs. Learn More
  2. SELL010 - How to Dissect Your Accounts

    SELL010 - How to Dissect Your Accounts

    $19.00

    This course provides you strategies to look a little deeper into your accounts to - “dissect” them - to find out what makes them tick.

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  3. SELL009 - The 60 Minutes Sales Manager Training Program

    SELL009 - The 60 Minutes Sales Manager Training Program

    $19.00

    This is a crash course for the sales manager that focuses on the key strategies you can use to monitor, track and manage your sales team.

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  4. SELL008 - Consultative Selling Strategies

    SELL008 - Consultative Selling Strategies

    $19.00

    This course introduces the concept of “consultative selling” whereby the customer is given the sense that he or she is always in control of the decision-making process.

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  5. SELL007 - Positioning Wheelchair Upgrades to Maximize Sales and Customer Satisfaction

    SELL007 - Positioning Wheelchair Upgrades to Maximize Sales and Customer Satisfaction

    $19.00

    This course provides you strategies to increase sales of wheelchair upgrades and accessories, and to increase customer satisfaction in the process. The material used for this course is reprinted with permission from HomeCareXtra. Copyright 2005 PRIMEDIA Business Magazines and Media.

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  6. SELL005 - Where are My Customers? An Overview of Selling Skills

    SELL005 - Where are My Customers? An Overview of Selling Skills

    $19.00

    Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.

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  7. SELL004 - The HME Customer: Where and Why?

    SELL004 - The HME Customer: Where and Why?

    $29.00

    To help you understand where the home medical equipment (HME) customers are and some of the issues that are important to them.

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  8. SELL003 - Handling Complaints

    SELL003 - Handling Complaints

    $39.00

    This course examines the power of a complaint, how it affects your business reputation, and provides strategies for solving the problem.

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  9. SELL002 - Sales and Marketing Strategies

    SELL002 - Sales and Marketing Strategies

    $19.00

    This course outlines why you should understand your customer and your own strengths and weaknesses in order to form effective sales and marketing strategies.

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  10. SELL001 - Sales Account Management

    SELL001 - Sales Account Management

    $19.00

    This course will help you sharpen your skills in sales account management. Topics range from information you should record in an account to sales presentation techniques.

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  11. SAFE029 - Occupational Health Hazards

    SAFE029 - Occupational Health Hazards

    $39.00

    This course addresses the occupational hazards that can occur in a patient’s home setting and the measures that can be taken to prevent injury should hazards occur.

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  12. SAFE028 - OR Protocol and Aseptic Technique

    SAFE028 - OR Protocol and Aseptic Technique

    $39.00

    This course will review operating room protocols and aseptic technique.

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  13. SAFE027 - Active Shooter: What You Can Do

    SAFE027 - Active Shooter: What You Can Do

    $39.00

    This course provides guidance to individuals – including managers and employees – so they can prepare to respond to an active shooter situation.

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  14. SAFE024  Bariatric Hospital Bed Safety and Selection

    SAFE024 Bariatric Hospital Bed Safety and Selection

    $39.00

    This course will discuss current electric hospital bed standards and current regulatory processes in the United States. The course also provides a guide for selecting bariatric hospital beds and implications for future research.

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  15. SAFE023S - Resumen Sobre las Hojas de Datos de Seguridad

    SAFE023S - Resumen Sobre las Hojas de Datos de Seguridad

    $39.00

    Este curso proporciona un resumen sobre las hojas de datos de seguridad.

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  16. SAFE023  Overview of Safety Data Sheets (SDS)

    SAFE023 Overview of Safety Data Sheets (SDS)

    $39.00

    This course provides an overview of safety data sheets (commonly referred to as SDS and until 2012, MSDS).

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  17. SAFE022 - OSHA Overview

    SAFE022 - OSHA Overview

    $39.00

    This course provides an introductory overview of OSHA.

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  18. SAFE021 - Basic Home Safety

    SAFE021 - Basic Home Safety

    $29.00

    This course examines the types of hazards that can exist within a home, and what a person can do to protect those living within that home. This course also takes a look at how older adults, especially those with Alzheimer's disease and other dementia, can be protected within their home.

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  19. SAFE020 - Basic First Aid

    SAFE020 - Basic First Aid

    $39.00

    This course is designed to provide you with awareness of basic first aid principles and the importance of first aid training courses. This information is only a guide. It is not a substitute for training or professional medical assistance.

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  20. SAFE019 - Fire Extinguisher Systems

    SAFE019 - Fire Extinguisher Systems

    $39.00

    This course discusses the use of portable fire extinguishers and fixed fire extinguishing systems in the workplace.

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  21. SAFE018 - Developing a Fire Prevention Plan

    SAFE018 - Developing a Fire Prevention Plan

    $29.00

    A fire prevention plan (FPP) is a written document required by particular OSHA standards. The purpose of an FPP is to outline the steps that a company takes to prevent a fire from occurring in the workplace.

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  22. SAFE017 - Developing an Emergency Action Plan

    SAFE017 - Developing an Emergency Action Plan

    $29.00

    An emergency action plan (EAP) is a written document required by particular OSHA standards. The purpose of an EAP is to facilitate and organize employer and employee actions during workplace emergencies. If you are required to have an EAP, this course will guide you through the development of an EAP.

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  23. SAFE016 - Fall Prevention

    SAFE016 - Fall Prevention

    $39.00

    This course contains information about the prevalence and results of falls, and provides information that HME providers can share with their older clients to minimize the risk of falling.

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  24. SAFE015 - Preventing Workplace Violence

    SAFE015 - Preventing Workplace Violence

    $19.00

    OSHA's violence prevention guidelines provide the agency's recommendations for reducing workplace violence.

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  25. SAFE014 - Medical Device Reporting

    SAFE014 - Medical Device Reporting

    $39.00

    This course provides you with information you'll need to comply with MDR requirements.

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