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This bundle of 4 courses is the recorded audio and slides presented by Heather Trumm and Ronda Buhrmester at the Heartland Conference 2019. Included in your Wound Care 101 education is an optional 30-minute meeting with Ronda Buhrmester and Heather Trumm to discuss any additional wound care questions. Contact Heather at [email protected] to schedule a meeting. 

This course is the recorded audio and slides presented by Heather Trumm and Ronda Buhrmester at the Heartland Conference 2019. Topics covered: definitions, reasons why therapeutic support is important, product explanations, and Medicare overview.

This course is the recorded audio and slides presented by Heather Trumm and Ronda Buhrmester at the Heartland Conference 2019. Topics covered: cleaning and debriding wounds, dressing categories, and Medicare requirements.

This course is the recorded audio and slides presented by Heather Trumm and Ronda Buhrmester.  Topics covered: Definition of negative pressure wound therapy, components of a system, physiological benefits, mechanisms of action and Medicare requirements.

This course is the recorded audio and slides presented by Heather Trumm at the Heartland Conference 2019. Topics covered: the skin, review of the healing process, review the factors that affect the healing process, and discuss the types of wounds and treatment. 

Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities. 

This course will help you more effectively manage your business and understand the various management styles.

 In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.

Managing diabetes in the elderly presents many challenges. This course provides an overview of those challenges and how they can be met.

The Antibiotic Stewardship Program is required to be incorporated in the overall infection prevention and control program.

For most people, workplace stress is a given. But all stress isn’t created equal and maintaining focus, calm and confidence begin with self-awareness. This workshop will help you think about how stress shows up for you, identify concrete tools to help you maintain your best performance at work and communicate your needs and boundaries professionally. 

This course on mask fitting will help the clinician find an optimal fit for their patients and achieve optimal comfort as they wear the mask over the duration of their therapy. Finding the best fit and comfort will help improve therapy compliance on the part of the patient.

This course is the second of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.

This course is the third of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.

To help you understand where the home medical equipment (HME) customers are and some of the issues that are important to them.

The respiratory system is a group of organs and tissues that help humans breathe. The main parts of the respiratory system are the airways, the lungs and linked blood vessels, and the muscles that enable breathing. This course provides an overview of the human respiratory system.

This course introduces the biller to the intake process. It offers suggestions to help make the process more efficient and effective to reduce delays and denials.

This course is the first of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.

This course will help you sharpen your skills in sales account management. Topics range from information you should record in an account to sales presentation techniques.