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HR011 - Strategies for Working on a Healthcare Team$15.95This course discusses strategies you can use when working on healthcare teams.
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HR020 - Harassment in the Workplace$36.00This course discusses the topic of harassment in the workplace and speaks specifically about workplace bullying. You will learn what behaviors define bullying, the physical and mental effects of bullying, what to do if you are being bullied, and the ways bullying behaviors harm your company. Continuing education: This course does not offer any continuing education credits.
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HR009 - 2 Hour Sexual Harassment Training for Managers$63.00This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an equitable investigation.
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BUS005b - Identity Theft - Part 2$36.00This course discusses what you can do if you become a victim of identity theft.
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BILL106 - Advance Beneficiary Notice (ABN)$42.00This course explains the Advance Beneficiary Notice (ABN), its purpose, and how to use it appropriately.
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HR008 - 2 Hour Sexual Harassment in the Workplace$63.00Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.
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SAFE003 - Hazard Communication$42.00This online course outlines the OSHA guidelines and requirements for using Safety Data Sheets and the responsibilities for employee safety.
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BILL109 - Manual Wheelchairs: Documentation and Billing$42.00This course explains how to bill Medicare for manual wheelchairs and what documentation is required.
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BUS005a - Identity Theft - Part 1$36.00This course defines identity theft and what you can do to minimize your risk of becoming a victim of the crime.
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HR016 - Patient Rights and Responsibilities$36.00People who are consumers of health care have rights, including the right to receive quality care. Along with those rights come certain responsibilities. This course explains what those rights and responsibilities are as defined in 1997 by the Advisory Commission on Consumer Protection and Quality in the Health Care Industry.
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SELL012 - Stop Pitching and Start Solving: Impactful Questions to Help You Get the Sale$42.00In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.
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HR017 - Meth and Selling Scheduled Listed Chemical Products$36.00Methamphetamine addiction has grown to epidemic proportions in the United States. Chemicals used to make meth include ephedrine, pseudoephedrine, and phenylpropanolamine which are found in many cough and cold products and are known as “scheduled listed chemical products” (or SLCPs). Recent federal legislation requires all “regulated sellers” of products containing these three products to self-certify with the Drug Enforcement Administration (DEA) before selling the products. While this course does not satisfy the DEA's self-certifying requirement, it does provide the information the DEA requires in order to self-certify.
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INF001 - Sharps Injury Prevention$15.95This course provides an overview of health care workers’ roles in preventing needlesticks and other sharp object injuries, and what to do if such an event occurs. The lesson also illustrates how to implement a sharps injury prevention program.
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BILL113a - Hospital Beds: Documentation and Billing$42.00This course explains how to bill Medicare for all types of hospital beds and accessories and what documentation is required.
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BILL110 - Power Mobility Devices: Understanding the Process$42.00This course explains how to bill Medicare for power wheelchairs and scooters (POVs), collectively referred to as power mobility devices (PMDs), and what documentation is required.
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REHB017 - Functional Knee Bracing$23.00This course provides information that physical rehabilitation clinicians can use when deciding whether or not to use functional knee bracing during the treatment of significant knee joint injuries.
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HR001 - Americans with Disabilities Act$36.00This course provides a general overview of the Americans with Disabilities Act of 1990 (ADA), the world's first comprehensive civil rights law for people with disabilities. This course will review Title I which covers ADA and employment: what types of businesses must comply, which job applicants and employees are protected, and the process for the accommodation of people with disabilities at work.
This course will also consider why the ADA was written, the importance of its intent, illustrate common myths, and present employer benefits of following the ADA law. This course is intended to give guidance to people working in the health care industry and is not intended as a substitute for legal advice.
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COMP004 - Email and Voicemail Etiquette$23.00This course focuses on the appropriate use of two of the most powerful communication tools at our disposal today: email and voicemail.
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DMGT008a - Medical Terminology - Part 1$36.00This course is based on the Short Course in Medical Terminology written by Dr. William J. Dyche, Professor of Anatomy, Des Moines University - Osteopathic Medical Center. Because these modules build on one another, it is highly recommended that you complete this series in order: Part 1, then Part 2, then Part 3.
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CUST002 - Retaining the Customers You Already Have$36.00This course defines customer service, who the customer is, how to deal with customers effectively, and proper telephone techniques.
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DMGT008b - Medical Terminology - Part 2$36.00This course is based on the Short Course in Medical Terminology written by Dr. William J. Dyche, Professor of Anatomy, Des Moines University - Osteopathic Medical Center. Because these modules build on one another, it is highly recommended that you complete this series in order: Part 1, then Part 2, then Part 3.
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DMGT008c - Medical Terminology - Part 3$36.00This course is based on the Short Course in Medical Terminology written by Dr. William J. Dyche, Professor of Anatomy, Des Moines University - Osteopathic Medical Center. Because these modules build on one another, it is highly recommended that you complete this series in order: Part 1, then Part 2, then Part 3.
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BILL100 - Introduction to CMS and Medicare$42.00This course offers an introduction to the Medicare program and the Centers for Medicare and Medicaid Services (CMS).
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SAFE009 - Back Safety$42.00This course focuses on recognizing common back injury risk factors, understanding how work tasks contribute to strain, and identifying safer alternatives to manual lifting. Emphasis is placed on hazard recognition, use of equipment and assistance, proper task planning, and work practices that support back health and reduce injury risk.
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BILL111 - Billing for Repairs/Replacements$42.00This course will help you become familiar with the process of billing for repairs to home medical equipment (HME).
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