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This course introduces the various types of orders required by Medicare: Preliminary/Dispensing Order, Written Order Prior to Delivery (WOPD), Standard Written Order (SWO), Certificate of Medical Necessity (CMN), and DME MAC Information Form (DIF). You will learn when to use which type of order, how to correctly complete orders, and who is authorized to order durable medical equipment.

This course will address Medicare coverage for several frequently ordered durable medical equipment products. This course will also explain the process of billing Medicare for capped rental items and inexpensive and routinely purchased items.

This course focuses on the appropriate use of two of the most powerful communication tools at our disposal today: email and voicemail.

This course highlights Medicare documentation requirements prior to claims submission. It is important to understand which type of order is required prior to delivery: Preliminary/Dispensing Order (can be verbal or written) or Standard Written Order Prior to Delivery.

This course will help you become familiar with the documentation, coding, modifiers and billing requirements in order to bill Medicare for ostomy supplies.

This course outlines why you should understand your customer and your own strengths and weaknesses in order to form effective sales and marketing strategies.

Methamphetamine addiction has grown to epidemic proportions in the United States. Chemicals used to make meth include ephedrine, pseudoephedrine, and phenylpropanolamine which are found in many cough and cold products and are known as “scheduled listed chemical products” (or SLCPs). Recent federal legislation requires all “regulated sellers” of products containing these three products to self-certify with the Drug Enforcement Administration (DEA) before selling the products. While this course does not satisfy the DEA's self-certifying requirement, it does provide the information the DEA requires in order to self-certify.

Although ultimately discussion will focus on pressure ulcers, this first part provides foundational knowledge regarding the skin, normal physiology of healing and factors affecting healing and repair. You should complete this series of courses in order: Part 1, followed by Part 2, followed by Part 3.

This course is based on the Short Course in Medical Terminology written by Dr. William J. Dyche, Professor of Anatomy, Des Moines University - Osteopathic Medical Center. Because these modules build on one another, it is highly recommended that you complete this series in order: Part 1, then Part 2, then Part 3.

This course is based on the Short Course in Medical Terminology written by Dr. William J. Dyche, Professor of Anatomy, Des Moines University - Osteopathic Medical Center. Because these modules build on one another, it is highly recommended that you complete this series in order: Part 1, then Part 2, then Part 3.

This course is based on the Short Course in Medical Terminology written by Dr. William J. Dyche, Professor of Anatomy, Des Moines University - Osteopathic Medical Center. Because these modules build on one another, it is highly recommended that you complete this series in order: Part 1, then Part 2, then Part 3.

Small businesses nationwide are increasingly falling victim to fraud and forgery from outside as well as inside the business. This course focuses on negotiable instruments.

This course will address Medicare coverage for nebulizer equipment and supplies.

Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.

This course introduces the biller to the intake process. It offers suggestions to help make the process more efficient and effective to reduce delays and denials.

This is a crash course for the sales manager that focuses on the key strategies you can use to monitor, track and manage your sales team.

This course provides you with important information about how the credit card system works, some things to watch out for and your responsibilities as a merchant.

This course provides strategies to help you create efficiencies within your company, efficiencies that will prepare you for increased financial limitations.

This course explains how to bill Medicare for power wheelchairs and scooters (POVs), collectively referred to as power mobility devices (PMDs), and what documentation is required.

This online course outlines the OSHA guidelines and requirements for using Safety Data Sheets and the responsibilities for employee safety.

This course provides explanation of the current standards that a durable medical equipment, prosthetics, orthotics and supplies (DMEPOS) supplier must meet to receive and maintain a Medicare Supplier Number and to submit claims to and receive payment from Medicare.