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This course explains the structural and procedural changes that have been made to the process that Medicare beneficiaries can use to appeal claim denial and the steps that need to be followed in the appeals process.

This course provides explanation of the current standards that a durable medical equipment, prosthetics, orthotics and supplies (DMEPOS) supplier must meet to receive and maintain a Medicare Supplier Number and to submit claims to and receive payment from Medicare.

This course introduces the various types of orders required by Medicare: Preliminary/Dispensing Order, Written Order Prior to Delivery (WOPD), Standard Written Order (SWO), Certificate of Medical Necessity (CMN), and DME MAC Information Form (DIF). You will learn when to use which type of order, how to correctly complete orders, and who is authorized to order durable medical equipment.

To enhance the participant’s awareness of workplace violence, risks, risk factors, and prevention strategies.

In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.

This course will provide an overview of the integumentary system including major disorders impacting its function.

This course will assist you in developing a framework to structure an interview in a lawful manner.

This course provides an overview of the circulatory system including a discussion of the major disorders that can affect it.

This course examines Duchenne Muscular Dystrophy, the most common of the muscular dystrophies.

Disease management is one approach that aims to provide better care while reducing the costs of caring for the chronically ill. This course was provided by the Center on an Aging Society.

This course provides an overview of HIV, how it is spread, its symptoms and diagnoses, and its vaccination.

This course provides an overview of hepatitis B, how it is spread, its symptoms and diagnoses, and its vaccination.

This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.

This course is designed to provide you with awareness of basic first aid principles and the importance of first aid training courses. This information is only a guide. It is not a substitute for training or professional medical assistance.

This course explains how to bill Medicare for all types of hospital beds and accessories and what documentation is required.

This course provides tips on identifying child abuse, and explains how you report your suspicions.

This course will help you become familiar with the process of billing Medicare for all types of urological supplies.

This course provides an overview of the disease, including descriptions of symptoms, causes and treatment options.

This course provides an overview of the disease, including descriptions of symptoms, causes and treatment options.

This course provides an overview of the disease, including descriptions of symptoms, causes and treatment options.

This course contains information about the prevalence and results of falls, and provides information that HME providers can share with their older clients to minimize the risk of falling.

This course provides an overview of the disease, providing definitions of diabetes and pre-diabetes, prevention tips and statistics related to one of the most under-diagnosed and deadly of diseases.

This course provides an overview of the musculoskeletal system including a discussion of the major disorders that can affect it.

This course highlights Medicare documentation requirements prior to claims submission. It is important to understand which type of order is required prior to delivery: Preliminary/Dispensing Order (can be verbal or written) or Standard Written Order Prior to Delivery.

This course provides an overview of the disease commonly known as Lou Gehrig's Disease including descriptions of symptoms, causes and treatment options.