Search results for: '"manager training"'
- OWC006b - Overview of Pressure Ulcer Etiology - Part 2$23.00
This course will review the National Pressure Ulcer Advisory Panel (NPUAP) staging guidelines of pressure ulcers and the risk factors for developing a pressure ulcer. You should complete Part 1 of this series before starting this course, and you should complete this course before starting Part 3.
Learn More - OWC003 - Prevention and Early Intervention of Wounds$23.00
This course focuses on wound healing and local aspects of wound care.
Learn More - OPS009 - Creating Efficiency$36.00
This course provides strategies to help you create efficiencies within your company, efficiencies that will prepare you for increased financial limitations.
Learn More - OPS008 - Paperless Office: Document Imaging and Storage$23.00
This course addresses the concept of document imaging and storage as a method for reducing the overall cost of handling paper in an HME operation.
Learn More - INF004 - Occupational Health and Industrial Hygiene$42.00
This course addresses the importance of applying industrial hygiene principles, developed by the Occupational Safety and Health Administration (OSHA), to make the workplace a safe environment for all employees.
Learn More - INF002 - Standard Precautions and Infection Control$42.00
Universal precautions and infection control policies must be strictly followed to prevent infectious diseases from being transmitted from one person to another by body fluids. The policies and procedures presented in this course meet with Centers for Disease Control and Prevention (CDC) and OSHA guidelines and HME industry best practices at the time of publication.
Learn More - HR017 - Meth and Selling Scheduled Listed Chemical Products$36.00
Methamphetamine addiction has grown to epidemic proportions in the United States. Chemicals used to make meth include ephedrine, pseudoephedrine, and phenylpropanolamine which are found in many cough and cold products and are known as “scheduled listed chemical products” (or SLCPs). Recent federal legislation requires all “regulated sellers” of products containing these three products to self-certify with the Drug Enforcement Administration (DEA) before selling the products. While this course does not satisfy the DEA's self-certifying requirement, it does provide the information the DEA requires in order to self-certify.
Learn More - HR016 - Patient Rights and Responsibilities$36.00
People who are consumers of health care have rights, including the right to receive quality care. Along with those rights come certain responsibilities. This course explains what those rights and responsibilities are as defined in 1997 by the Advisory Commission on Consumer Protection and Quality in the Health Care Industry.
Learn More - HR012b Recruiting & Retaining Employees Part 2$15.95
This course focuses on the resume screening process, filling an open position, and retaining your best employees.
Learn More - HR012a Recruiting & Retaining Employees Part 1$15.95
This first part of the series focuses on recruiting the best people for your company.
Learn More - HR010 - Stress Management$36.00
This course will instruct you on how to recognize stress and give you effective tips to cope with it and eliminate it.
Learn More - HR006 - Diversity and Inclusion in the Workplace$42.00
Description
Diversity and inclusion are two important components of improving equality and advancement in the workplace. One cannot fully prosper without the other. This course is designed to provide both health care workers and employers a deeper understanding on the topic, a review of applicable federal laws, and guidance on how to implement the concepts of diversity and inclusion in the workplace.
Learn More - HR005 - Keys to Managing Your Stress$36.00
In this course, you will learn powerful ways to stop stress even before it arrives. You will also learn effective ways of handling the stress that does occur in your life, through healthy, productive outlets.
Learn More - HR004 - Interviewing and Hiring$23.00
This course will assist you in developing a framework to structure an interview in a lawful manner.
Learn More - HR003 - Employee Orientation$23.00
This course describes how to develop an effective orientation program.
Learn More - HR001 - Americans with Disabilities Act$36.00
This course provides a general overview of the Americans with Disabilities Act of 1990 (ADA), the world's first comprehensive civil rights law for people with disabilities. This course will review Title I which covers ADA and employment: what types of businesses must comply, which job applicants and employees are protected, and the process for the accommodation of people with disabilities at work.
This course will also consider why the ADA was written, the importance of its intent, illustrate common myths, and present employer benefits of following the ADA law. This course is intended to give guidance to people working in the health care industry and is not intended as a substitute for legal advice.
Learn More - HIP001 - Understanding HIPAA$23.00
This course provides an overview of HIPAA, including the reasons for the law, how it is enforced, how the law has changed over time and how HIPAA relates to the health care industry. You should complete this course before completing part two of this series (“HIP002 - Working with HIPAA”).
Learn More - CUST005 - First Impressions: You Only Get One Shot$42.00
You never get a second chance to make a first impression, whether it is in person, over the phone or via email. This course provides you the tools for handling those first impression opportunities.
Learn More - CUST003 - Helping Individuals with Disabilities$42.00
Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities.
Learn More - CUST002 - Retaining the Customers You Already Have$36.00
This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.
Learn More - CUST001 - Customer Service Strategies$42.00
In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.
Learn More - COMP004 - Email and Voicemail Etiquette$23.00
This course focuses on the appropriate use of two of the most powerful communication tools at our disposal today: email and voicemail.
Learn More - COMP003 - Electronic Communications$23.00
Electronic technology in the form of email and the Internet has transformed the workplace in more ways than anyone could have imagined 20 years ago. These technological advances, while beneficial, pose special problems for employers.
Learn More - COMP002 - Navigating the Internet$23.00
This course is designed to introduce the beginning computer user to the distinctive intricacies of the Internet.
Learn More - BUS015c - Avoiding Fraud and Forgery - Part 3$36.00
This course focuses on embezzlement.
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