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This course discusses the three steps common to any business planning process.

A fire prevention plan (FPP) is a written document required by particular OSHA standards. The purpose of an FPP is to outline the steps that a company takes to prevent a fire from occurring in the workplace.

An emergency action plan (EAP) is a written document required by particular OSHA standards. The purpose of an EAP is to facilitate and organize employer and employee actions during workplace emergencies. If you are required to have an EAP, this course will guide you through the development of an EAP. 

This course is the first in a series of courses that examines the aging process and its effects on the human body.

This course introduces the biller to the intake process. It offers suggestions to help make the process more efficient and effective to reduce delays and denials.

This course explains the structural and procedural changes that have been made to the process that Medicare beneficiaries can use to appeal claim denial and the steps that need to be followed in the appeals process.

This course provides you with important information about how the credit card system works, some things to watch out for and your responsibilities as a merchant.

Coronavirus (COVID-19) is a novel virus that causes respiratory disease in persons infected, which can range from mild symptoms such as a common cold to more severe diseases – even death. This course provides health care workers with both individual and workplace practices to help prevent the spread of transmission and ultimately keep patients, team members and the public safe.

This course will guide you through the information required prior to submitting a claim and the correct ways to submit a claim. You will also learn the different types of claims.

Although ultimately discussion will focus on pressure ulcers, this first part provides foundational knowledge regarding the skin, normal physiology of healing and factors affecting healing and repair. You should complete this series of courses in order: Part 1, followed by Part 2, followed by Part 3.

This course will cover the rules, regulations, and procedures associated with driving a commercial vehicle. Knowing these rules, regulations, and procedures will help you develop good driving habits and ultimately prevent vehicle crashes.

This course explains how to bill Medicare for power wheelchairs and scooters (POVs), collectively referred to as power mobility devices (PMDs), and what documentation is required.

Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.

This course provides you strategies to increase sales of wheelchair upgrades and accessories, and to increase customer satisfaction in the process. The material used for this course is reprinted with permission from HomeCareXtra. Copyright 2005 PRIMEDIA Business Magazines and Media.

Este curso provee la información que necesita para desarrollar un plan de preparación ante emergencias para su negocio de HME.

This course provides the information you need to develop a Disaster Preparedness Plan for your HME business.

Los incendios y las explosiones en el lugar de trabajo matan a cientos y lesionan a miles de trabajadores cada año. Este curso discute el uso de los extintores de incendio portátiles y los sistemas de extinción de incendios fijos en el lugar de trabajo. Este curso se combina con los cursos: “SAFE017 - Desarrollando un plan de acción de emergencia” y “SAFE018 – Desarrollando un plan de prevención de incendios” para ofrecerle un programa de entrenamiento extenso para preparación contra emergencias.

El maltrato de adultos mayores es reconocido como un problema grave cada vez más grande en nuestra sociedad. La mayoría de los estados requieren que usted, como un proveedor de cuidado de la salud, reporte sospechas de negligencia o de maltrato de adultos mayores. Este curso provee consejos para identificar el maltrato de adultos mayores y explica cómo usted puede reportar sospechas de maltrato.

This course is the recorded audio and slides presented by Heather Trumm at the Heartland Conference 2019. Topics covered: the skin, review of the healing process, review the factors that affect the healing process, and discuss the types of wounds and treatment. 

This course provides tips on identifying elder abuse, and explains how you can report your suspicions.

This course provides information that can be used to establish assessment tools and care plans for patients who are at high risk for skin breakdown. This course was written by Mindy Owen, RN, CRRN, CCM, from information provided by MEDIQfst.

This course will explain how the aging process contributes to changes in the cardiovascular system.

The Advance Determination of Medicare Coverage (ADMC) is a process by which your local Medicare carrier will provide you and the beneficiary with a coverage decision prior to delivery of an item. This course describes the ADMC process.

This course introduces the concept of “consultative selling” whereby the customer is given the sense that he or she is always in control of the decision-making process.

This course discusses the use of portable fire extinguishers and fixed fire extinguishing systems in the workplace.