Search results for: 'strategies for working on a healthcare team'

This course discusses strategies you can use when working on healthcare teams.

This course outlines why you should understand your customer and your own strengths and weaknesses in order to form effective sales and marketing strategies.

This course – along with part 3 of this series, “HMOD003 - Accessibility Design Solutions” – will guide you through the selling and designing of home modifications using an independent/assisted living strategy.

Learn to lead with intelligence, compassion, motivation and purpose through VGM Education’s Leadership Mastery Program. Designed for both new and seasoned leaders, this concise 12-module program offers strategies to bring out the best in you and your team. From balancing the books to connecting more consciously, you will acquire practical, essential skills to make an immediate, positive impact within your role and workplace. Titles include:

• Making Meetings Meaningful
• From Doer to Manager
• Crucial Conversations
• Employee Engagement
• Leading for Financial Fitness
• The Paragon Principles: Rethinking Your Professional Image
• Emotional Intelligence 101
• Mixing and Matching Working Styles
• Conducting Evaluations and Tracking KPIs
• Keys to Effective Communication
• Using Financial Statements as a Management Tool
• Smart Hiring

Significant discount is available to VGM Members! 
Call us prior to purchase for your discount code: 866-227-8171.

In this course, you will learn about basic concepts of cultural diversity including values and worldview. You will also learn how cultural verbal and non-verbal communication differences affect your ability to care for patients.

In HR019c, you will learn about age-specific competency as it relates to people from newborn to preschool, school-age children, adolescents, young adults, middle-aged adults, and older adults. You will learn that to provide proper care, the caregiver’s communication, and approach should be appropriate for the person’s age.

In HR019b, you will learn how racial and cultural differences may affect health care needs and how care is delivered. You will also learn that religious beliefs are also common sources of conflict and misunderstanding in a health care setting. Religious and spiritual beliefs may also affect a person's needs relating to health care, death, and dying.

This is a crash course for the sales manager that focuses on the key strategies you can use to monitor, track and manage your sales team.

This course introduces the concept of “consultative selling” whereby the customer is given the sense that he or she is always in control of the decision-making process.

In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.

This course will review the elements of asthma and the aspects of properly managing patients with the disease.

This course will define chronic obstructive pulmonary disease (COPD) both as a primary disease state and as a co-morbid condition.

This course is intended to apply your knowledge of HIPAA basics to the workplace. You should complete part one of this series (“HIP001 – Understanding HIPAA”) before taking this course.

A common phrase in the workplace is that employees leave their manager, rather than the company. Therefore, a critical area of focus should be placed on how managers and their direct reports interact. If the manager can create an environment of good communication leading to trust, it stands to reason that employees will be more satisfied and stay with their employer longer. Learning basic elements of adapting and connecting with others will provide a solid foundation for interpersonal skills and improve all aspects of the manager/leader/employee dynamic.

There are no CEUs for this course. 

To enhance the participant’s awareness of workplace violence, risks, risk factors, and prevention strategies.

This course discusses the use of home medical equipment (HME), the financial aspects of HME products and services and the regulatory agencies that govern the HME industry.

Maintaining a positive, dependable workforce requires dedication from both leaders and team members. Active engagement is key. This course gives leaders the chance to look at who among their team best represents the company and how to increase that commitment across the office, as well as what opportunities and tactics can encourage employees to buy in to a business’s future.

There are no CEUs for this course.

Navigating through crucial conversations can be difficult and nerve-racking for both new and experienced leaders. When you lead a team of people, you’ll undoubtedly run into situations you need to address, and it is your responsibility as a leader to have crucial conversations with your staff to ensure both the individual and the team are moving in the right direction. This course will help you learn the secrets of turning difficult conversations into successful interactions.

There are no CEUs for this course. 

This course will help you more effectively manage your business and understand the various management styles.

This course examines the power of a complaint, how it affects your business reputation, and provides strategies for solving the problem.

This course provides you strategies to look a little deeper into your accounts to - “dissect” them - to find out what makes them tick.

Unique challenges can arise when performing perioperative care for older surgical patients. This course reviews the challenges of performing such care that all members of a patient’s health care team should be aware.

This course provides strategies to help you create efficiencies within your company, efficiencies that will prepare you for increased financial limitations.

Coronavirus (COVID-19) is a novel virus that causes respiratory disease in persons infected, which can range from mild symptoms such as a common cold to more severe diseases – even death. This course provides health care workers with both individual and workplace practices to help prevent the spread of transmission and ultimately keep patients, team members and the public safe.

This course provides you strategies to increase sales of wheelchair upgrades and accessories, and to increase customer satisfaction in the process. The material used for this course is reprinted with permission from HomeCareXtra. Copyright 2005 PRIMEDIA Business Magazines and Media.