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ALL115b - Age-Specific Considerations in Health Care$15.95Purpose: This is the second part of a three-part series exploring cultures, ethnicities, age-appropriate care, and historical issues that affect the present health care climate. ALL115a covers cultural competency in health care, ALL115b highlights age-specific considerations in health care, and ALL115c addresses past and current issues of the health care industry, such as racism and discrimination, and how to respond as an individual and facility.
In this course, health care professionals will increase their understanding and skills in providing optimal care to individuals from varying age groups.
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ALL115a - Cultural Competence in Health Care (1.0 HR)$15.95This is the first part of a three-part series exploring cultures, ethnicities, age-appropriate care, and historical issues that affect the present health care climate. ALL115a covers cultural competency in health care, ALL115b highlights age-specific considerations in health care, and ALL115c addresses past and current issues of the health care industry, such as racism and discrimination, and how to respond as an individual and facility.
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PEC015 - Introduction to Breast Pumps$36.00This course introduces the new home medical equipment staff member to breast pumps. Because of the number of breast pumps and accessories on the market, this course will cover breast pumps in the broadest generic terms. For specific information related to a particular brand of breast pump, please consult the manufacturers.
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All115c - Cultural Competence Addressing Individual and Systemic Issues$15.95Purpose: This is the final part of a three-part series exploring cultures, ethnicities, age-appropriate care, and historical issues that affect the present health care climate. ALL115a covers cultural competency in health care, ALL115b highlights age-specific considerations in health care, and ALL115c addresses past and current issues of the health care industry, such as racism and discrimination, and how to respond as an individual and facility.
In this course, learners will need to look not only at the systemic issues of racism in the industry, but also their own biases, prejudices, and influence on patients’/residents’ care. Becoming knowledgeable and more comfortable with often uncomfortable truths, acknowledging differences, and understanding the issues that both health care workers and patients/residents face are steps in breaking down historical barriers and broadening one’s perspectives.
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MGR101 - Leadership in Health Care: General Principles (1.5 HR)$20.95The purpose of this course is to enhance the knowledge base of the audience in the area of general principles of health care leadership skills.
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OPS005S - Gestión de Almacenes para Proveedores de HME$23.00Este curso aborda los problemas relacionados a un almacén de equipamiento médico domiciliario. Siempre es de gran interés la gestión apropiada de la limpieza, temperatura, humedad, control de plagas, seguridad, inventario, procesamiento de equipamiento y de la seguridad de los empleados.
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HR009 - 2 Hour Sexual Harassment Training for Managers$63.00This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an equitable investigation.
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HR008 - 2 Hour Sexual Harassment in the Workplace$63.00Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.
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SELL012 - Stop Pitching and Start Solving: Impactful Questions to Help You Get the Sale$42.00In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.
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SAFE008 - Overview of Ergonomics$36.00This course provides information about ergonomics that all health care providers should be aware of.
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SELL003 - Handling Complaints$42.00This course examines the power of a complaint, how it affects your business reputation, and provides strategies for solving the problem.
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HR003 - Employee Orientation$23.00This course describes how to develop an effective orientation program.
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SAFE012b - Ergonomics: Computer Workstations - Part 2$23.00This course is the second of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.
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OPS005 - Warehouse Management for the HME Supplier$23.00This course addresses the issues surrounding a home medical equipment company's warehouse. Of primary concern is the proper management of cleanliness, temperature and humidity, pests, security, inventory, equipment processing and employee safety.
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SAFE012c - Ergonomics: Computer Workstations - Part 3$23.00This course is the third of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.
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BILL100 - Introduction to CMS and Medicare$42.00This course offers an introduction to the Medicare program and the Centers for Medicare and Medicaid Services (CMS).
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HR009 - Sexual Harassment Training for Managers$36.00This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an equitable investigation.
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OPS010 - How HME Works$36.00This course discusses the use of home medical equipment (HME), the financial aspects of HME products and services and the regulatory agencies that govern the HME industry.
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BILL106 - Advance Beneficiary Notice (ABN)$42.00This course explains the Advance Beneficiary Notice (ABN), its purpose and how to use it appropriately.
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HR012a Recruiting & Retaining Employees Part 1$15.95This first part of the series focuses on recruiting the best people for your company.
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BUS003 - Employment Law$15.95This course will provide an overview of federal employment law and the principles on which it is based.
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BUS005a - Identity Theft - Part 1$36.00This course defines identity theft and what you can do to minimize your risk of becoming a victim of the crime.
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BUS010 - Financial Management Basics for the HME Provider$15.95This course will provide an introduction to many financial concepts that will assist you in operating your business.
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DMGT017 - Overview of Hepatitis C$42.00This course provides an overview of hepatitis C virus (HCV) infection, symptoms, testing, prevention, available treatments, and outcomes.
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HR012b Recruiting & Retaining Employees Part 2$15.95This course focuses on the resume screening process, filling an open position, and retaining your best employees.
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