Search results for: 'safety and new product services'

This course introduces the new home medical equipment staff member to lymphedema products (pumps and compression garments). Because of the multitude of brands of lymphedema products, this course will cover the products in the broadest generic terms. For specific information related to a particular brand of lymphedema products, please consult the vendors.

This course will cover how to effectively develop, deliver and evaluate a successful new employee orientation program. This course also includes a variety of useful checklists, activities and evaluation forms.

In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.

Methamphetamine addiction has grown to epidemic proportions in the United States. Chemicals used to make meth include ephedrine, pseudoephedrine, and phenylpropanolamine which are found in many cough and cold products and are known as “scheduled listed chemical products” (or SLCPs). Recent federal legislation requires all “regulated sellers” of products containing these three products to self-certify with the Drug Enforcement Administration (DEA) before selling the products. While this course does not satisfy the DEA's self-certifying requirement, it does provide the information the DEA requires in order to self-certify.

This is the second of a two-part series of courses that discusses a wide range of issues related to workplace safety. In this second part, we’ll address procedures to report and investigate accidents and other emergencies; basic safety rules and standards your company should consider adopting; how to handle hazard communication, bloodborne pathogens, safe electrical procedures, and process safety management.

In this first part of the series, we'll address the areas of responsibility for enforcing safety rules within your company; how to identify, analyze and control hazards within your facility; the types of inspections you should be conducting in your workplace; and the type of safety training your company should be offering to your employees.

This course discusses the use of home medical equipment (HME), the financial aspects of HME products and services and the regulatory agencies that govern the HME industry.

This course reviews common types of skin cleansers, their formulation, ingredients, skin compatibility, pH, and related infection control issues.

To identify ways to promote environmental safety in the health care setting. Every facility should be safe for their patients/residents and staff. This course will review some of the basic elements of environmental safety for long-term care facilities. Key points on the topics of fire safety, hazard communication, lockout/tagout, internal disaster preparedness, and water management are included. U.S. Occupational Safety and Health Administration (OSHA) is the federal agency responsible for oversight of employee safety. The guidelines in this course are based on OSHA regulations.

This course discusses the potential causes of back injuries, and how to avoid them.

For many years, health care and social service workers have faced a significant risk of job-related violence. Assaults represent a serious safety and health hazard within these industries. OSHA’s violence prevention guidelines provide the agency’s recommendations for reducing workplace violence. 

This course will address Medicare coverage for several frequently ordered durable medical equipment products. This course will also explain the process of billing Medicare for capped rental items and inexpensive and routinely purchased items.

This course offers an introduction to the Medicare program and the Centers for Medicare and Medicaid Services (CMS).

This online course outlines the OSHA guidelines and requirements for using Safety Data Sheets and the responsibilities for employee safety.

In this course, you will learn powerful ways to stop stress even before it arrives. You will also learn effective ways of handling the stress that does occur in your life, through healthy, productive outlets.

This course provides an overview of patient billing and collection. The course is written for billing managers and customer service/intake employees.

This course addresses the importance of applying industrial hygiene principles, developed by the Occupational Safety and Health Administration (OSHA), to make the workplace a safe environment for all employees.

This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.

This course addresses the issues surrounding a home medical equipment company's warehouse. Of primary concern is the proper management of cleanliness, temperature and humidity, pests, security, inventory, equipment processing and employee safety.

Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.

This course discusses strategies you can use when working on healthcare teams.

Essentially Women and VGM Education provide a bundle of courses that include education on the diseases and conditions post-mastectomy customers face, the organ systems typically affected, and home medical equipment used.

This course provides you with information you can use when dealing with dying patients and their caregivers and family members.

Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities. 

This course introduces the new home medical equipment staff member to breast pumps. Because of the number of breast pumps and accessories on the market, this course will cover breast pumps in the broadest generic terms. For specific information related to a particular brand of breast pump, please consult the manufacturers.