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Intended Audience: Location managers, billing managers, marketing/sales managers, regional managers, and other designated managers and supervisors. Use of the term supervisors will be used throughout this training as a generic term to include all in the intended audience.

Objectives

Upon completion of this course, the participant will be able to:
1. Identify ways to recognize evidence of employee alcohol and other drug abuse.
2. Identify how to document employee alcohol and other drug abuse problems.
3. Identify how to conduct appropriate investigations related to substance abuse.
4. Identify how to validate and confront employees with substance abuse problems.
5. Identify ways to effectuate the basic requirements for drug testing.

Health care supervisory personnel will refresh their knowledge related to recognizing substance misuse in the workplace. 

To provide information in accordance with Iowa law that a supervisor needs to develop and/or implement a substance abuse prevention program, including drug and/or alcohol testing, in the workplace setting.

Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.

Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.

Healthcare professionals will gain knowledge regarding basic principles of pharmacology to include pharmacokinetic processes, several drug classes, and some of the commonly used drugs within those classes.

This on-demand webinar reviews Tag K0921 as it relates to Patient Care-Related Electrical Equipment (PCREE) and testing requirements.

This course is free for IHCA/INCAL members. Contact IHCA for the discount code.

.5 CEUs will be awarded for this webinar.

This course provides an introductory overview of OSHA.

The participant will enhance his or her understanding of the definition of sexual harassment and how to prevent it in the workplace.

This course explains the structural and procedural changes that have been made to the process that Medicare beneficiaries can use to appeal claim denial and the steps that need to be followed in the appeals process.

This course provides explanation of the current standards that a durable medical equipment, prosthetics, orthotics and supplies (DMEPOS) supplier must meet to receive and maintain a Medicare Supplier Number and to submit claims to and receive payment from Medicare.

Health care personnel working in the long-term care setting will increase their knowledge and understanding of residents’ rights.

This course introduces the various types of orders required by Medicare: Preliminary/Dispensing Order, Written Order Prior to Delivery (WOPD), Standard Written Order (SWO), Certificate of Medical Necessity (CMN), and DME MAC Information Form (DIF). You will learn when to use which type of order, how to correctly complete orders, and who is authorized to order durable medical equipment.

This course addresses the billing and coverage of external breast prosthesis for individuals who have had a mastectomy.

This course provides tips on identifying child abuse, and explains how you report your suspicions.

This course provides the information you need to develop a Disaster Preparedness Plan for your HME business.

This course introduces the new home medical equipment staff member to lymphedema products (pumps and compression garments). Because of the multitude of brands of lymphedema products, this course will cover the products in the broadest generic terms. For specific information related to a particular brand of lymphedema products, please consult the vendors.

This course introduces the new home medical equipment staff member to breast pumps. Because of the number of breast pumps and accessories on the market, this course will cover breast pumps in the broadest generic terms. For specific information related to a particular brand of breast pump, please consult the manufacturers. 

To enhance the participant’s awareness of workplace violence, risks, risk factors, and prevention strategies.

This course provides an overview of cerebral palsy including its symptoms, causes, risk factors, complications, and how the condition is diagnosed and treated.

This course examines the symptoms, stages, causes, and treatments of lymphedema and medical procedures used to diagnose it.

This course introduces you to spirometry. This measurement can help the clinician determine whether an individual has a disease in the lungs and help determine whether the disease is obstructive or restrictive. Because of the variety of spirometry systems and accessories on the market, this course will cover spirometry systems in the broadest generic terms. For specific information related to a particular brand of system, please consult the manufacturers. This course also includes a link to VGM Participating vendors of spirometry systems and accessories and of peak flow meters. You should complete the following courses before beginning this course: DMGT016 - Overview of Cystic Fibrosis, DMGT018 - Overview of Tuberculosis, RESP009 - Asthma Management: Interventions and Strategies, and RESP010 - Intervention and Strategies of the COPD Population.

This course will assist you in developing a framework to structure an interview in a lawful manner.

This course provides tips on identifying elder abuse, and explains how you can report your suspicions.

This course will cover the rules, regulations, and procedures associated with driving a commercial vehicle. Knowing these rules, regulations, and procedures will help you develop good driving habits and ultimately prevent vehicle crashes.