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Health care workers in home care will learn the elements of effective communication, as well as techniques to implement within their workplace that will enhance their connections with colleagues and patients. Challenges to communication are addressed in this course as well as ways to best communicate with teammates and patients, and staff in other facilities or hospitals. Topics include considerations for personal preferences and identifiers, such as in persons with disabilities; cultural norms; inter- and intra-facility communication; and effective communication methods.

This course provides an overview of ethnogeriatrics which is the influence of ethnicity and culture on the health and well-being of older adults.

This course provides a guide for cleaning and disinfecting many home medical products as well as the principles behind a variety of cleaning and disinfection procedures.

Health care workers will learn the elements of effective communication, as well as techniques to implement within their workplace that will enhance their connections with colleagues and residents. 

Maintaining a positive, dependable workforce requires dedication from both leaders and team members. Active engagement is key. This course gives leaders the chance to look at who among their team best represents the company and how to increase that commitment across the office, as well as what opportunities and tactics can encourage employees to buy in to a business’s future.

There are no CEUs for this course.

Small businesses nationwide are increasingly falling victim to fraud and forgery from outside as well as inside the business. This course focuses on negotiable instruments.

The certified medication aide will review and update her understanding of pneumonia as well as the care and treatment of patients with the disease.

Post-traumatic stress disorder (PTSD) is a dramatic life-altering condition that causes intense feelings of horror, fear, and hopelessness. The purpose of this course is to assist health care workers in identifying symptoms of PTSD and understanding its impact. Topics will also include treatment options as well as in-the-moment techniques to help patients cope with trauma or PTSD symptoms.

To increase the understanding of employees in health care facilities whose primary role is meal preparation in the areas of food safety and sanitation, as well as portion control.

Upon completion of this course, the participant will have a better understanding of hearing loss and how it affects the individual as well as treatment options to enhance quality of living of the hearing impaired individual.

The nurse will enhance her understanding of CMS requirements in preventing pressure ulcers as well as promoting the healing of pressure ulcers that are present.

Pediatric PAP mask fittings require sensitivity and compassion toward patients, encouragement of family support, and sometimes, imagination. In this course, sleep technicians, pediatric respiratory therapists, clinicians, and all others fitting pediatric patients will learn about diagnoses common in children requiring PAP masks, as well as the fundamentals for creating a comfortable, successful mask fitting.

Health care workers will understand the warning signs of Alzheimer’s, the diagnosis process, the stages of the disease, and how to keep the resident safe, as well as how to care for a resident with Alzheimer’s disease. Prevention and future outlook of Alzheimer’s will be discussed.

The nursing assistant is an important part in providing assistance to residents to enable them to function at the highest possible level. Restorative care programs are key in ensuring that residents are assessed and offered activities that benefit their well-being. This course will discuss safe transfers, mobility, and dining assistance.

The information provided here includes strategies to assist with activities of daily living, such as bathing, personal hygiene, and eating. Medications prescribed for people with dementia will be discussed as well as any potential side effects.

This course explains the importance of protecting your hearing, hands and feet. You should complete this course after completing Parts 1 and 2.

Suicide prevention involves a network of individuals providing mental, emotional, and physical support to an individual. This course educates long-term care workers on how to determine if a resident is at risk for suicide, as well as how to appropriately respond, report, and resource.