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BUS005b - Identity Theft - Part 2$36.00This course discusses what you can do if you become a victim of identity theft.
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BUS005a - Identity Theft - Part 1$36.00This course defines identity theft and what you can do to minimize your risk of becoming a victim of the crime.
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SELL004 - The HME Customer: Where and Why?$36.00To help you understand where the home medical equipment (HME) customers are and some of the issues that are important to them.
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HR009 - Sexual Harassment Training for Managers$36.00This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an equitable investigation.
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SELL005 - Where are My Customers? An Overview of Selling Skills$23.00Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.
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HR009 - 2 Hour Sexual Harassment Training for Managers$63.00This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an equitable investigation.
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BUS012 - Management and Leadership Techniques$23.00This course will help you more effectively manage your business and understand the various management styles.
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SELL001 - Sales Account Management$23.00This course will help you sharpen your skills in sales account management. Topics range from information you should record in an account to sales presentation techniques.
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DMGT001 - Disease Management Programs$36.00Disease management is one approach that aims to provide better care while reducing the costs of caring for the chronically ill. This course was provided by the Center on an Aging Society.
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SELL009 - The 60 Minutes Sales Manager Training Program$23.00This is a crash course for the sales manager that focuses on the key strategies you can use to monitor, track and manage your sales team.
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BILL120 - Introduction to Patient Receivable Management$42.00This course provides an overview of patient billing and collection. The course is written for billing managers and customer service/intake employees.
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HR012a Recruiting & Retaining Employees Part 1$15.95This first part of the series focuses on recruiting the best people for your company.
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HR010 - Stress Management$36.00This course will instruct you on how to recognize stress and give you effective tips to cope with it and eliminate it.
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HR005 - Keys to Managing Your Stress$36.00In this course, you will learn powerful ways to stop stress even before it arrives. You will also learn effective ways of handling the stress that does occur in your life, through healthy, productive outlets.
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BUS010 - Financial Management Basics for the HME Provider$15.95This course will provide an introduction to many financial concepts that will assist you in operating your business.
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OWC004 - Skin Management: Prevention and Wound Care$23.00This course provides information that can be used to establish assessment tools and care plans for patients who are at high risk for skin breakdown. This course was written by Mindy Owen, RN, CRRN, CCM, from information provided by MEDIQfst.
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SAFE008 - Overview of Ergonomics$36.00Ergonomics is the practice of designing work tasks, equipment, and work environments to fit the capabilities of the worker. This course provides an overview of ergonomic principles and common risk factors that health care and HME/DME providers should be aware of to help reduce physical strain and prevent work related musculoskeletal disorders.
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INF003 - Health Care Workers and Bloodborne Pathogens$42.00Health care personnel will increase their understanding of the safeguards used to protect themselves and others against the health hazards which can result from exposure to blood and certain body fluids containing bloodborne pathogens.
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SAFE009 - Back Safety$42.00This course focuses on recognizing common back injury risk factors, understanding how work tasks contribute to strain, and identifying safer alternatives to manual lifting. Emphasis is placed on hazard recognition, use of equipment and assistance, proper task planning, and work practices that support back health and reduce injury risk.
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SAFE019 - Managing Fire Extinguisher Systems$42.00This course covers the use, limitations, and regulatory requirements related to portable fire extinguishers and fixed fire extinguishing systems in the workplace from an employer’s perspective.
This course is designed to be taken in conjunction with:
- SAFE017 – Developing an Emergency Action Plan
- SAFE018 – Developing a Fire Prevention Plan
Together, these courses provide a comprehensive emergency preparedness development program. You should complete SAFE017 and SAFE018 before taking this course.
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CUST005 - First Impressions: You Only Get One Shot$42.00You never get a second chance to make a first impression, whether it is in person, over the phone or via email. This course provides you the tools for handling those first impression opportunities.
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SAFE033 - Effective Workplace Violence Prevention Programs (0.1 IACET)$42.00For many years, health care and social service workers have faced a heightened risk of job‑related violence. Assaults and other violent incidents represent serious safety and health hazards within these industries. OSHA’s workplace violence prevention guidelines provide recommendations and best practices to help employers identify risks, implement preventive measures, and reduce the likelihood and severity of workplace violence incidents. (This course is intended for safety coordinators. Health care workers should complete SAFE015 - Preventing Workplace Violence instead.)
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AGE007 - Aging and Diabetes$42.00Managing diabetes in the elderly presents many challenges. This course provides an overview of those challenges and how they can be met.
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REHB015 - Continuous Cold Therapy for Postoperative Pain$23.00This course addresses the use of continuous cold therapy (CCT) to manage post-operative pain.
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REHB020 - Traumatic Brain Injury$23.00This course discusses issues, interventions and information pertinent to case managers who work with patients who have sustained a traumatic brain injury (TBI).
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