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This course provides you with important information about how the credit card system works, some things to watch out for, and your responsibilities as a merchant.

This course is intended to apply your knowledge of HIPAA basics to the workplace. You should complete part one of this series (“HIP001 – Understanding HIPAA”) before taking this course.

This course addresses the importance of applying industrial hygiene principles, developed by the Occupational Safety and Health Administration (OSHA), to make the workplace a safe environment for all employees.

This course focuses on the appropriate use of two of the most powerful communication tools at our disposal today: email and voicemail.

This course will provide an overview of federal employment law and the principles on which it is based.

This course will cover how to effectively develop, deliver and evaluate a successful new employee orientation program. This course also includes a variety of useful checklists, activities and evaluation forms.

Description

Diversity and inclusion are two important components of improving equality and advancement in the workplace. One cannot fully prosper without the other. This course is designed to provide both health care workers and employers a deeper understanding on the topic, a review of applicable federal laws, and guidance on how to implement the concepts of diversity and inclusion in the workplace.

Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.

This course discusses the three steps common to any business planning process.

To enhance the participant’s awareness of workplace violence, risks, risk factors, and prevention strategies.

This course provides an overview of health care workers’ roles in preventing needlesticks and other sharp object injuries, and what to do if such an event occurs. The lesson also illustrates how to implement a sharps injury prevention program.

Electronic technology in the form of email and the Internet has transformed the workplace in more ways than anyone could have imagined 20 years ago. These technological advances, while beneficial, pose special problems for employers.

To identify ways to promote environmental safety in the health care setting. Every facility should be safe for their patients/residents and staff. This course will review some of the basic elements of environmental safety for long-term care facilities. Key points on the topics of fire safety, hazard communication, lockout/tagout, internal disaster preparedness, and water management are included. U.S. Occupational Safety and Health Administration (OSHA) is the federal agency responsible for oversight of employee safety. The guidelines in this course are based on OSHA regulations.