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CUST005 - First Impressions: You Only Get One Shot$42.00You never get a second chance to make a first impression, whether it is in person, over the phone or via email. This course provides you the tools for handling those first impression opportunities.
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Leadership Mastery Program$249.00Learn to lead with intelligence, compassion, motivation and purpose through VGM Education’s Leadership Mastery Program. Designed for both new and seasoned leaders, this concise 12-module program offers strategies to bring out the best in you and your team. From balancing the books to connecting more consciously, you will acquire practical, essential skills to make an immediate, positive impact within your role and workplace. Titles include:
- Making Meetings Meaningful
- From Doer to Manager
- Crucial Conversations
- Employee Engagement
- Leading for Financial Fitness
- The Paragon Principles: Rethinking Your Professional Image
- Emotional Intelligence 101
- Mixing and Matching Working Styles
- Conducting Evaluations and Tracking KPIs
- Keys to Effective Communication
- Using Financial Statements as a Management Tool
- Smart Hiring
Significant discount is available to VGM Members!
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Call us prior to purchase for your discount code: 866-227-8171. -
LEAD008 – Mixing and Matching Working Styles$49.00A common phrase in the workplace is that employees leave their manager, rather than the company. Therefore, a critical area of focus should be placed on how managers and their direct reports interact. If the manager can create an environment of good communication leading to trust, it stands to reason that employees will be more satisfied and stay with their employer longer. Learning basic elements of adapting and connecting with others will provide a solid foundation for interpersonal skills and improve all aspects of the manager/leader/employee dynamic.
There are no CEUs for this course.
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HR023 - Addressing Individual and Systemic Issues$39.00In this course, learners will need to look not only at the systemic issues of racism in the health care industry, but also their own biases, prejudices, and influence on patients’ care. Becoming knowledgeable and more comfortable with often uncomfortable truths, acknowledging differences, and understanding the issues that both health care workers and patients face are steps in breaking down historical barriers and broadening one’s perspectives.
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SAFE020 - Basic First Aid$42.00This course is designed to provide you with awareness of basic first aid principles and the importance of first aid training courses. This information is only a guide. It is not a substitute for training or professional medical assistance.
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LEAD003 – Crucial Conversations$49.00Navigating through crucial conversations can be difficult and nerve-racking for both new and experienced leaders. When you lead a team of people, you’ll undoubtedly run into situations you need to address, and it is your responsibility as a leader to have crucial conversations with your staff to ensure both the individual and the team are moving in the right direction. This course will help you learn the secrets of turning difficult conversations into successful interactions.
There are no CEUs for this course.
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SELL007 - Positioning Wheelchair Upgrades to Maximize Sales and Customer Satisfaction$23.00This course provides you strategies to increase sales of wheelchair upgrades and accessories, and to increase customer satisfaction in the process. The material used for this course is reprinted with permission from HomeCareXtra. Copyright 2005 PRIMEDIA Business Magazines and Media.
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SAFE021 - Basic Home Safety$36.00This course examines the types of hazards that can exist within a home, and what a person can do to protect those living within that home. This course also takes a look at how older adults, especially those with Alzheimer's disease and other dementia, can be protected within their home.
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HR010 - Stress Management$36.00This course will instruct you on how to recognize stress and give you effective tips to cope with it and eliminate it.
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HR018 - Communication: What is It?$42.00This online course will help you understand the basics of communication.
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OWC004 - Skin Management: Prevention and Wound Care$23.00This course provides information that can be used to establish assessment tools and care plans for patients who are at high risk for skin breakdown. This course was written by Mindy Owen, RN, CRRN, CCM, from information provided by MEDIQfst.
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SAFE008 - Overview of Ergonomics$36.00Ergonomics is the practice of designing work tasks, equipment, and work environments to fit the capabilities of the worker. This course provides an overview of ergonomic principles and common risk factors that health care and HME/DME providers should be aware of to help reduce physical strain and prevent work related musculoskeletal disorders.
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SAFE009 - Back Safety$42.00This course focuses on recognizing common back injury risk factors, understanding how work tasks contribute to strain, and identifying safer alternatives to manual lifting. Emphasis is placed on hazard recognition, use of equipment and assistance, proper task planning, and work practices that support back health and reduce injury risk.
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