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To help you understand where the home medical equipment (HME) customers are and some of the issues that are important to them.

As sales professionals, we deal with different types of customer behavior styles. To be successful in our career we must recognize these behavior styles and know how to adjust our selling style to win the relationship and the sale. This course will go over the four DISC behavior styles so that you can better identify them and become more successful at presenting to the needs of the prospect. Continuing Education: VGM Education is authorized by IACET to offer 0.1 CEUs for this program.

This course is a 2-part series of modules introducing you to Current Good Manufacturing Practices (CGMP), a set of regulations enforced by the Food and Drug Administration (FDA) that apply to the manufacturing, filling, transfilling, cascading, etc. of medical gases. This course covers the qualifications of employees and facilities, plus the proper calibration of equipment based on CGMP and looks at what takes place during the pre-fill inspection of various containers. The filling of these containers is also discussed where certain precautions and tests are conducted. 

Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.

This course provides an overview of two of the most common forms of arthritis: osteoarthritis and rheumatoid arthritis. This course also looks at a condition few people associate with children: juvenile arthritis.

This course provides health care providers with an overview of infection control measures including standard precautions, transmission-based (isolation) precautions, handwashing, personal protective equipment, sterilization, and disinfection.

This course will provide an overview of federal employment law and the principles on which it is based.

This course provides an overview of ICD-10-CM coding by focusing on the classification structures and the rationale behind the ICD-10 code system. Throughout this course, ICD-10-CM is shortened to ICD-10. You may find the long and short versions of the coding system used interchangeably; both terms are referring to the same coding system. This course is not intended to replace the need for in-depth training based on job functions and the knowledge of ICD-10 coding that is required to meet job requirements. This course is not intended to be a training curriculum for the purposes of becoming an ICD-10 coder.

Continuing Education: VGM Education is authorized by IACET to offer 0.1 CEUs for this program.

This course is based on the Short Course in Medical Terminology written by Dr. William J. Dyche, Professor of Anatomy, Des Moines University - Osteopathic Medical Center. Because these modules build on one another, it is highly recommended that you complete this series in order: Part 1, then Part 2, then Part 3.

This course is based on the Short Course in Medical Terminology written by Dr. William J. Dyche, Professor of Anatomy, Des Moines University - Osteopathic Medical Center. Because these modules build on one another, it is highly recommended that you complete this series in order: Part 1, then Part 2, then Part 3.

This course is based on the Short Course in Medical Terminology written by Dr. William J. Dyche, Professor of Anatomy, Des Moines University - Osteopathic Medical Center. Because these modules build on one another, it is highly recommended that you complete this series in order: Part 1, then Part 2, then Part 3.

This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an equitable investigation.

This course provides an overview of safety data sheets (commonly referred to as SDS and until 2012, MSDS).

This first part of the series focuses on recruiting the best people for your company.

You never get a second chance to make a first impression, whether it is in person, over the phone or via email. This course provides you the tools for handling those first impression opportunities.

This course will review operating room protocols and aseptic technique.

This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an equitable investigation. 

This course addresses the occupational hazards that can occur in a patient’s home setting and the measures that can be taken to prevent injury should hazards occur.

This course explains how to bill Medicare for manual wheelchairs and what documentation is required.

This course discusses the three steps common to any business planning process.

This is the first of a series of three courses designed to provide an overview to the home medical equipment provider about the seating and mobility provision process: evaluation of the client, equipment simulation, funding requirements, and considerations in selection of the proper seating equipment for a particular client. This course contains content specific to pediatrics where appropriate.

You should complete this course before completing parts 2 and 3: REHB003b - Seating & Mobility: Recommendation and Funding and REHB003c - Seating & Mobility: Choosing a Seat Cushion and Back Support.

This course will help you sharpen your skills in sales account management. Topics range from information you should record in an account to sales presentation techniques.