Search results for: 'effective communication'

Health care workers in home care will learn the elements of effective communication, as well as techniques to implement within their workplace that will enhance their connections with colleagues and patients. Challenges to communication are addressed in this course as well as ways to best communicate with teammates and patients, and staff in other facilities or hospitals. Topics include considerations for personal preferences and identifiers, such as in persons with disabilities; cultural norms; inter- and intra-facility communication; and effective communication methods.

While effective communication should be a focus of home medical equipment specialists with all ages of patients, special attention should be paid to working with older adults as an increase in age can bring about medical conditions that may require more patience and an adjustment in how one provides and receives medical information. This course includes tips on how to better facilitate communication with older adult populations.

This online course will help you understand the basics of communication.

Electronic technology in the form of email and the Internet has transformed the workplace in more ways than anyone could have imagined 20 years ago. These technological advances, while beneficial, pose special problems for employers.

This online course outlines the OSHA guidelines and requirements for using Safety Data Sheets and the responsibilities for employee safety.

For many years, health care and social service workers have faced a significant risk of job-related violence. Assaults represent a serious safety and health hazard within these industries. OSHA’s violence prevention guidelines provide the agency’s recommendations for reducing workplace violence. 

Learn to lead with intelligence, compassion, motivation and purpose through VGM Education’s Leadership Mastery Program. Designed for both new and seasoned leaders, this concise 12-module program offers strategies to bring out the best in you and your team. From balancing the books to connecting more consciously, you will acquire practical, essential skills to make an immediate, positive impact within your role and workplace. Titles include:

• Making Meetings Meaningful
• From Doer to Manager
• Crucial Conversations
• Employee Engagement
• Leading for Financial Fitness
• The Paragon Principles: Rethinking Your Professional Image
• Emotional Intelligence 101
• Mixing and Matching Working Styles
• Conducting Evaluations and Tracking KPIs
• Keys to Effective Communication
• Using Financial Statements as a Management Tool
• Smart Hiring

Significant discount is available to VGM Members! 
Call us prior to purchase for your discount code: 866-227-8171.

This course focuses on the appropriate use of two of the most powerful communication tools at our disposal today: email and voicemail.

This course will help you more effectively manage your business and understand the various management styles.

This course will cover how to effectively develop, deliver and evaluate a successful new employee orientation program. This course also includes a variety of useful checklists, activities and evaluation forms.

This course provides an overview of how aging affects memory.

In this course, you will learn about basic concepts of cultural diversity including values and worldview. You will also learn how cultural verbal and non-verbal communication differences affect your ability to care for patients.

This course will instruct you on how to recognize stress and give you effective tips to cope with it and eliminate it.

In HR019c, you will learn about age-specific competency as it relates to people from newborn to preschool, school-age children, adolescents, young adults, middle-aged adults, and older adults. You will learn that to provide proper care, the caregiver’s communication, and approach should be appropriate for the person’s age.

This course describes how to develop an effective orientation program.

This is the second of a two-part series of courses that discusses a wide range of issues related to workplace safety. In this second part, we’ll address procedures to report and investigate accidents and other emergencies; basic safety rules and standards your company should consider adopting; how to handle hazard communication, bloodborne pathogens, safe electrical procedures, and process safety management.

A common phrase in the workplace is that employees leave their manager, rather than the company. Therefore, a critical area of focus should be placed on how managers and their direct reports interact. If the manager can create an environment of good communication leading to trust, it stands to reason that employees will be more satisfied and stay with their employer longer. Learning basic elements of adapting and connecting with others will provide a solid foundation for interpersonal skills and improve all aspects of the manager/leader/employee dynamic.

There are no CEUs for this course. 

This course outlines why you should understand your customer and your own strengths and weaknesses in order to form effective sales and marketing strategies.

This course introduces the biller to the intake process. It offers suggestions to help make the process more efficient and effective to reduce delays and denials.

In this course, you will learn powerful ways to stop stress even before it arrives. You will also learn effective ways of handling the stress that does occur in your life, through healthy, productive outlets.

This course provides some effective approaches to selling to an ever-growing market of Americans: seniors, those 60 years of age and older.

This course is the first in a series of courses that examines the aging process and its effects on the human body.

This course reviews the effects of immobility on the human body.

Emotional intelligence is a skill that will allow you to be your best in any collaborative environment. Whether it’s in a workplace, a community group, or family, when we are observant of our feelings and the feelings of others, we can choose to react in ways that are beneficial to everyone involved, resulting in higher productivity, understanding, and mutual trust. This course in an introduction to emotional intelligence.

There are no CEUs for this course. 

This course reviews the effects, causes and treatment options of sleep disorders among the elderly population.