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Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.

Any place of work is susceptible to violence in the workplace. An active shooter is a person actively engaged in killing or attempting to keep people in a confined space or other populated areas. This course guides all employees so they can prepare to respond to an active shooter wherever they are. 

This online course will help you understand the basics of communication.

This course is designed to introduce the beginning computer user to the distinctive intricacies of the Internet.

This course provides you with information you'll need to comply with MDR requirements.

Methamphetamine addiction has grown to epidemic proportions in the United States. Chemicals used to make meth include ephedrine, pseudoephedrine, and phenylpropanolamine which are found in many cough and cold products and are known as “scheduled listed chemical products” (or SLCPs). Recent federal legislation requires all “regulated sellers” of products containing these three products to self-certify with the Drug Enforcement Administration (DEA) before selling the products. While this course does not satisfy the DEA's self-certifying requirement, it does provide the information the DEA requires in order to self-certify.

This course covers basic home care equipment as a guide to the new HME employee.

This course covers basic home care equipment as a guide to the new HME employee.

This second part summarizes what health experts know about how people can prevent or reduce allergic reactions, how to treat these reactions, and what medical researchers are doing to help people who suffer from these allergies. You should complete RESP015a - Airborne Allergens - Part before taking this course.

This course introduces the new home medical equipment staff member to suction pumps. Because of the multitude of suction pumps and accessories on the market, this course will cover suction pumps in the broadest generic terms. For specific information related to a particular brand of suction pumps, please consult the manufacturers. This course also includes links to several suction pump manufacturers.

This course discusses the topic of harassment in the workplace and speaks specifically about workplace bullying. You will learn what behaviors define bullying, the physical and mental effects of bullying, what to do if you are being bullied, and the ways bullying behaviors harm your company. Continuing education: This course does not offer any continuing education credits.

This course provides an overview of the sections of the ANSI/RESNA Wheelchair Standards that pertain to the safety of wheelchair-seated passengers in motor vehicles. This course specifically addresses existing sections 18 and 19 and the pending section 20 (commonly called WC18, WC19 and WC20, respectively).

This course discusses what you can do if you become a victim of identity theft.

This course explains what home oxygen therapy is, the types of home oxygen therapy available today, and how the therapy can benefit the patient.

This course provides you strategies to look a little deeper into your accounts to - “dissect” them - to find out what makes them tick.

This course describes what people can do to keep their blood glucose at a healthy level. Before taking this course, you should complete the course DMGT010 - Overview of Diabetes.

This first part summarizes what health experts know about the causes and symptoms of allergic reactions to airborne allergens, and how health care providers diagnose these reactions. You should complete this course before taking RESP015b - Airborne Allergens - Part 2.

This course explains how to bill Medicare for manual wheelchairs and what documentation is required.

This course defines identity theft and what you can do to minimize your risk of becoming a victim of the crime.

This course provides an overview of the urinary system including a discussion of the major disorders that can affect it.

This first course will explain what an ostomy is, types of ostomies, and detail the ostomy that most people think about when they hear the word ostomy: colostomy.

This course explains what cryogenics is, many of the common gases provided by an HME business, safety issues and the basic cryogenic vessels used for storage and transport.

People who are consumers of health care have rights, including the right to receive quality care. Along with those rights come certain responsibilities. This course explains what those rights and responsibilities are as defined in 1997 by the Advisory Commission on Consumer Protection and Quality in the Health Care Industry.

 In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.

Maintaining a positive, dependable workforce requires dedication from both leaders and team members. Active engagement is key. This course gives leaders the chance to look at who among their team best represents the company and how to increase that commitment across the office, as well as what opportunities and tactics can encourage employees to buy in to a business’s future.

There are no CEUs for this course.