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Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.

Any place of work is susceptible to violence in the workplace. An active shooter is a person actively engaged in killing or attempting to keep people in a confined space or other populated areas. This course guides all employees so they can prepare to respond to an active shooter wherever they are. 

This online course will help you understand the basics of communication.

This course is designed to introduce the beginning computer user to the distinctive intricacies of the Internet.

Methamphetamine addiction has grown to epidemic proportions in the United States. Chemicals used to make meth include ephedrine, pseudoephedrine, and phenylpropanolamine which are found in many cough and cold products and are known as “scheduled listed chemical products” (or SLCPs). Recent federal legislation requires all “regulated sellers” of products containing these three products to self-certify with the Drug Enforcement Administration (DEA) before selling the products. While this course does not satisfy the DEA's self-certifying requirement, it does provide the information the DEA requires in order to self-certify.

This course covers basic home care equipment as a guide to the new HME employee.

This course covers basic home care equipment as a guide to the new HME employee.

This second part summarizes what health experts know about how people can prevent or reduce allergic reactions, how to treat these reactions, and what medical researchers are doing to help people who suffer from these allergies. You should complete RESP015a - Airborne Allergens - Part before taking this course.

This course discusses the topic of harassment in the workplace and speaks specifically about workplace bullying. You will learn what behaviors define bullying, the physical and mental effects of bullying, what to do if you are being bullied, and the ways bullying behaviors harm your company. Continuing education: This course does not offer any continuing education credits.

This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an equitable investigation. 

This course introduces the new home medical equipment staff member to patient lift systems.

This course introduces the new home medical equipment staff member to medical trapeze systems.

This course introduces the new home medical equipment staff members to hospital beds.

This course introduces the new home medical equipment staff member to pulse oximeters

This course introduces the new home medical equipment staff member to alternating pressure technology.

This course discusses what you can do if you become a victim of identity theft.

This course explains what home oxygen therapy is, the types of home oxygen therapy available today, and how the therapy can benefit the patient.

This course provides you strategies to look a little deeper into your accounts to - “dissect” them - to find out what makes them tick.

This course describes what people can do to keep their blood glucose at a healthy level. Before taking this course, you should complete the course DMGT010 - Overview of Diabetes.

Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.

This first part summarizes what health experts know about the causes and symptoms of allergic reactions to airborne allergens, and how health care providers diagnose these reactions. You should complete this course before taking RESP015b - Airborne Allergens - Part 2.

This course defines identity theft and what you can do to minimize your risk of becoming a victim of the crime.

This first course will explain what an ostomy is, types of ostomies, and detail the ostomy that most people think about when they hear the word ostomy: colostomy.

People who are consumers of health care have rights, including the right to receive quality care. Along with those rights come certain responsibilities. This course explains what those rights and responsibilities are as defined in 1997 by the Advisory Commission on Consumer Protection and Quality in the Health Care Industry.

 In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.