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OWC006b - Overview of Pressure Ulcer Etiology - Part 2$23.00This course will review the National Pressure Ulcer Advisory Panel (NPUAP) staging guidelines of pressure ulcers and the risk factors for developing a pressure ulcer. You should complete Part 1 of this series before starting this course, and you should complete this course before starting Part 3.
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SELL005 - Where are My Customers? An Overview of Selling Skills$23.00Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.
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OWC006c - Overview of Pressure Ulcer Etiology - Part 3$23.00This course will review the basic strategies in the management of pressure ulcers. You should complete Parts 1 and 2 of this series before starting this course.
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OWC006a - Overview of Pressure Ulcer Etiology - Part 1$23.00Although ultimately discussion will focus on pressure ulcers, this first part provides foundational knowledge regarding the skin, normal physiology of healing and factors affecting healing and repair. You should complete this series of courses in order: Part 1, followed by Part 2, followed by Part 3.
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SAFE027 - Active Shooter: What You Can Do$42.00Any place of work is susceptible to violence in the workplace. An active shooter is a person actively engaged in killing or attempting to keep people in a confined space or other populated areas. This course guides all employees so they can prepare to respond to an active shooter wherever they are.
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HR018 - Communication: What is It?$42.00This online course will help you understand the basics of communication.
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SELL012 - Stop Pitching and Start Solving: Impactful Questions to Help You Get the Sale$42.00In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.
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RESP008 - Home Oxygen Therapy$36.00This course explains what home oxygen therapy is, the types of home oxygen therapy available today, and how the therapy can benefit the patient.
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CUST001 - Customer Service Strategies$42.00In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.
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RESP015b Airborne Allergens Part 2$15.95This second part summarizes what health experts know about how people can prevent or reduce allergic reactions, how to treat these reactions, and what medical researchers are doing to help people who suffer from these allergies. You should complete RESP015a - Airborne Allergens - Part before taking this course.
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HR020 - Harassment in the Workplace$36.00This course discusses the topic of harassment in the workplace and speaks specifically about workplace bullying. You will learn what behaviors define bullying, the physical and mental effects of bullying, what to do if you are being bullied, and the ways bullying behaviors harm your company. Continuing education: This course does not offer any continuing education credits.
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HR019b – Cultural Competence in Healthcare - Part 2$42.00In HR019b, you will learn how racial and cultural differences may affect health care needs and how care is delivered. You will also learn that religious beliefs are also common sources of conflict and misunderstanding in a health care setting. Religious and spiritual beliefs may also affect a person's needs relating to health care, death, and dying.
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BUS005b - Identity Theft - Part 2$36.00This course discusses what you can do if you become a victim of identity theft.
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SELL010 - How to Dissect Your Accounts$23.00This course provides you strategies to look a little deeper into your accounts to - “dissect” them - to find out what makes them tick.
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CUST002 - Retaining the Customers You Already Have$36.00This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.
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DMGT012 - Eating and Diabetes$36.00This course describes what people can do to keep their blood glucose at a healthy level. Before taking this course, you should complete the course DMGT010 - Overview of Diabetes.
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RESP015a Airborne Allergens Part 1$15.95This first part summarizes what health experts know about the causes and symptoms of allergic reactions to airborne allergens, and how health care providers diagnose these reactions. You should complete this course before taking RESP015b - Airborne Allergens - Part 2.
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BUS005a - Identity Theft - Part 1$36.00This course defines identity theft and what you can do to minimize your risk of becoming a victim of the crime.
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OWC001a - Overview of Ostomies - Part 1$23.00This first course will explain what an ostomy is, types of ostomies, and detail the ostomy that most people think about when they hear the word ostomy: colostomy.
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HR016 - Patient Rights and Responsibilities$36.00People who are consumers of health care have rights, including the right to receive quality care. Along with those rights come certain responsibilities. This course explains what those rights and responsibilities are as defined in 1997 by the Advisory Commission on Consumer Protection and Quality in the Health Care Industry.
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LEAD004 – Employee Engagement$49.00Maintaining a positive, dependable workforce requires dedication from both leaders and team members. Active engagement is key. This course gives leaders the chance to look at who among their team best represents the company and how to increase that commitment across the office, as well as what opportunities and tactics can encourage employees to buy in to a business’s future.
There are no CEUs for this course.
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DMGT038b - Overview of Breast Cancer$42.00This course provides an overview of breast cancer, the most common form of non-skin cancer among women in the United States. This course explains the basics of what breast cancer is and its incidence.
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INF001 - Sharps Injury Prevention$15.95This course provides an overview of health care workers’ roles in preventing needlesticks and other sharp object injuries, and what to do if such an event occurs. The lesson also illustrates how to implement a sharps injury prevention program.
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BILL113a - Hospital Beds: Documentation and Billing$42.00This course explains how to bill Medicare for all types of hospital beds and accessories and what documentation is required.
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SELL011 - Behavior-based Selling$42.00As sales professionals, we deal with different types of customer behavior styles. To be successful in our career we must recognize these behavior styles and know how to adjust our selling style to win the relationship and the sale. This course will go over the four DISC behavior styles so that you can better identify them and become more successful at presenting to the needs of the prospect. Continuing Education: VGM Education is authorized by IACET to offer 0.1 CEUs for this program.
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