Search results for: 'services equipment'

In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.

This course will address Medicare coverage for nebulizer equipment and supplies.

This course contains two articles: one that addresses equipment sterilization procedures and the other that discusses trends and issues in phlebotomy practice.

This course is a 2-part series of modules introducing you to Current Good Manufacturing Practices (CGMP), a set of regulations enforced by the Food and Drug Administration (FDA) that apply to the manufacturing, filling, transfilling, cascading, etc. of medical gases. This course covers the qualifications of employees and facilities, plus the proper calibration of equipment based on CGMP and looks at what takes place during the pre-fill inspection of various containers. The filling of these containers is also discussed where certain precautions and tests are conducted. 

This course explains the importance of protecting your hearing, hands and feet. You should complete this course after completing Parts 1 and 2.

This course explains the importance of respiratory and head protection. You should complete this course after completing Part 1 and before completing Part 3.

This course defines PPE, explains both your and your employer’s responsibilities in providing and using PPE, and explains why eye and face protection is important. You should complete this course before completing Parts 2 and 3.

This course provides a guide for cleaning and disinfecting many home medical products as well as the principles behind a variety of cleaning and disinfection procedures.

This course discusses the use of home medical equipment (HME), the financial aspects of HME products and services and the regulatory agencies that govern the HME industry.

Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities. 

This course offers an introduction to the Medicare program and the Centers for Medicare and Medicaid Services (CMS).

This course addresses the occupational hazards that can occur in a patient’s home setting and the measures that can be taken to prevent injury should hazards occur.

This course provides an overview of patient billing and collection. The course is written for billing managers and customer service/intake employees.

This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.

Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.

This course explains how to bill Medicare fee-for-service (FFS) for all types of pressure-reducing support surfaces and provide the documentation necessary to submit a clean claim. Before taking this course, you should complete the courses: BILL100 – Introduction to CMS and Medicare, BILL105 – Frequently Ordered DME, and BILL106 – Advance Beneficiary Notice (ABN).

This course covers basic home care equipment as a guide to the new HME employee.

This course covers basic home care equipment as a guide to the new HME employee.

This is the second of a three-part series of courses designed to provide an overview to the home medical equipment provider about the seating and mobility provision process: evaluation of the client, equipment simulation, funding requirements, and selecting the proper seating equipment for a particular client. This second part of the series focuses on the simulation and funding processes.

This course contains content specific to pediatrics where appropriate.

 You should complete Part 1 of this series (REHB003a - Seating & Mobility: Evaluation) prior to taking this course, and you should complete this course before completing Part 3 (REHB003c - Seating & Mobility: Choosing a Seat Cushion and Back Support).

This course addresses the issues surrounding a home medical equipment company's warehouse. Of primary concern is the proper management of cleanliness, temperature and humidity, pests, security, inventory, equipment processing and employee safety.

This is the first of a series of three courses designed to provide an overview to the home medical equipment provider about the seating and mobility provision process: evaluation of the client, equipment simulation, funding requirements, and considerations in selection of the proper seating equipment for a particular client. This course contains content specific to pediatrics where appropriate.

You should complete this course before completing parts 2 and 3: REHB003b - Seating & Mobility: Recommendation and Funding and REHB003c - Seating & Mobility: Choosing a Seat Cushion and Back Support.

This course will address Medicare coverage for several frequently ordered durable medical equipment products. This course will also explain the process of billing Medicare for capped rental items and inexpensive and routinely purchased items.

This course provides health care providers with an overview of infection control measures including standard precautions, transmission-based (isolation) precautions, handwashing, personal protective equipment, sterilization, and disinfection.

This course addresses TSA guidelines and provides you, the home medical equipment supplier, with information that you can in turn provide to your traveling customers.

This course reviews the relationship between aging and multiple sclerosis.