Search results for: 'the importance of effective communication'

Electronic technology in the form of email and the Internet has transformed the workplace in more ways than anyone could have imagined 20 years ago. These technological advances, while beneficial, pose special problems for employers.

This online course outlines the OSHA guidelines and requirements for using Safety Data Sheets and the responsibilities for employee safety.

For many years, health care and social service workers have faced a significant risk of job-related violence. Assaults represent a serious safety and health hazard within these industries. OSHA’s violence prevention guidelines provide the agency’s recommendations for reducing workplace violence. 

This course focuses on the appropriate use of two of the most powerful communication tools at our disposal today: email and voicemail.

This course describes how to develop an effective orientation program.

This course will help you more effectively manage your business and understand the various management styles.

This course will cover how to effectively develop, deliver and evaluate a successful new employee orientation program. This course also includes a variety of useful checklists, activities and evaluation forms.

This course outlines why you should understand your customer and your own strengths and weaknesses in order to form effective sales and marketing strategies.

Essentially Women and VGM Education offer a bundle of courses that present a groundwork for reinforcing the internal workings of a business from human resource needs to developing communication skills, and adhering to federal labor laws on employment.

This course addresses the issues surrounding a home medical equipment company's warehouse. Of primary concern is the proper management of cleanliness, temperature and humidity, pests, security, inventory, equipment processing and employee safety.

This course will instruct you on how to recognize stress and give you effective tips to cope with it and eliminate it.

In HR019c, you will learn about age-specific competency as it relates to people from newborn to preschool, school-age children, adolescents, young adults, middle-aged adults, and older adults. You will learn that to provide proper care, the caregiver’s communication, and approach should be appropriate for the person’s age.

This is the second of a two-part series of courses that discusses a wide range of issues related to workplace safety. In this second part, we’ll address procedures to report and investigate accidents and other emergencies; basic safety rules and standards your company should consider adopting; how to handle hazard communication, bloodborne pathogens, safe electrical procedures, and process safety management.

This course introduces the biller to the intake process. It offers suggestions to help make the process more efficient and effective to reduce delays and denials.

In this course, you will learn powerful ways to stop stress even before it arrives. You will also learn effective ways of handling the stress that does occur in your life, through healthy, productive outlets.

This course discusses strategies you can use when working on healthcare teams.

For most people, workplace stress is a given. But all stress isn’t created equal and maintaining focus, calm and confidence begin with self-awareness. This workshop will help you think about how stress shows up for you, identify concrete tools to help you maintain your best performance at work and communicate your needs and boundaries professionally. 

This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.

This course discusses the topic of harassment in the workplace and speaks specifically about workplace bullying. You will learn what behaviors define bullying, the physical and mental effects of bullying, what to do if you are being bullied, and the ways bullying behaviors harm your company. Continuing education: This course does not offer any continuing education credits.

This course is a brief study of general toxicological principles to the extent that you may understand and guard against the toxic effects of the materials found in the workplace or job site.

This course addresses the importance of applying industrial hygiene principles, developed by the Occupational Safety and Health Administration (OSHA), to make the workplace a safe environment for all employees.

This course introduces the new home medical equipment staff member to breast pumps. Because of the number of breast pumps and accessories on the market, this course will cover breast pumps in the broadest generic terms. For specific information related to a particular brand of breast pump, please consult the manufacturers. 

To identify ways to promote environmental safety in the health care setting. Every facility should be safe for their patients/residents and staff. This course will review some of the basic elements of environmental safety for long-term care facilities. Key points on the topics of fire safety, hazard communication, lockout/tagout, internal disaster preparedness, and water management are included. U.S. Occupational Safety and Health Administration (OSHA) is the federal agency responsible for oversight of employee safety. The guidelines in this course are based on OSHA regulations.

This course provides an overview of the nervous system including a discussion of the major diseases that can affect it.

This course discusses sexual harassment: how to identify it, its legal aspects, how to prevent it from happening in your organization, and how to conduct an equitable investigation.