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CUST003 - Helping Individuals with Disabilities$42.00Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities.
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BUS012 - Management and Leadership Techniques$23.00This course will help you more effectively manage your business and understand the various management styles.
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SELL012 - Stop Pitching and Start Solving: Impactful Questions to Help You Get the Sale$42.00In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.
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Leadership Breakfast Series: "Managing Stress in the Workplace"$50.00For most people, workplace stress is a given. But all stress isn’t created equal and maintaining focus, calm and confidence begin with self-awareness. This workshop will help you think about how stress shows up for you, identify concrete tools to help you maintain your best performance at work and communicate your needs and boundaries professionally.
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SAFE012b - Ergonomics: Computer Workstations - Part 2$23.00This course is the second of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.
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SAFE012c - Ergonomics: Computer Workstations - Part 3$23.00This course is the third of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.
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SELL004 - The HME Customer: Where and Why?$36.00To help you understand where the home medical equipment (HME) customers are and some of the issues that are important to them.
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BILL101 - Intake Process Prior to Delivery$42.00This course introduces the biller to the intake process. It offers suggestions to help make the process more efficient and effective to reduce delays and denials.
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SAFE012a - Ergonomics: Computer Workstations - Part 1$23.00This course is the first of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.
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SELL001 - Sales Account Management$23.00This course will help you sharpen your skills in sales account management. Topics range from information you should record in an account to sales presentation techniques.
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OPS009 - Creating Efficiency$36.00This course provides strategies to help you create efficiencies within your company, efficiencies that will prepare you for increased financial limitations.
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DMGT041 - Coronavirus (COVID-19)$15.95Coronavirus (COVID-19) is a novel virus that causes respiratory disease in persons infected, which can range from mild symptoms such as a common cold to more severe diseases – even death. This course provides health care workers with both individual and workplace practices to help prevent the spread of transmission and ultimately keep patients, team members and the public safe.
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BUS010 - Financial Management Basics for the HME Provider$15.95This course will provide an introduction to many financial concepts that will assist you in operating your business.
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HR011 - Strategies for Working on a Healthcare Team$15.95This course discusses strategies you can use when working on healthcare teams.
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HR019c – Cultural Competence in Healthcare - Part 3$42.00In HR019c, you will learn about age-specific competency as it relates to people from newborn to preschool, school-age children, adolescents, young adults, middle-aged adults, and older adults. You will learn that to provide proper care, the caregiver’s communication, and approach should be appropriate for the person’s age.
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DMGT035 - Overview of Influenza$36.00This course examines the biology of influenza and types of vaccinations. It also discusses signs and symptoms, lab diagnoses and measures to control infection. Also provided in this course are a brief history of influenza pandemics, the avian flu (H5N1) and current research being conducted.
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