Search results for: 'retaining the customer'

This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.

This course focuses on the resume screening process, filling an open position, and retaining your best employees.

This first part of the series focuses on recruiting the best people for your company.

In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.

To help you understand where the home medical equipment (HME) customers are and some of the issues that are important to them.

Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.

Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities. 

This course outlines why you should understand your customer and your own strengths and weaknesses in order to form effective sales and marketing strategies.

This course introduces the concept of “consultative selling” whereby the customer is given the sense that he or she is always in control of the decision-making process.

This course provides an overview of patient billing and collection. The course is written for billing managers and customer service/intake employees.

Essentially Women and VGM Education offer a bundle of courses that provide strategies to excel business through strengthening sales techniques and better serving customers.

Essentially Women and VGM Education provide a bundle of courses that include education on the diseases and conditions post-mastectomy customers face, the organ systems typically affected, and home medical equipment used.

This course provides strategies to help you create efficiencies within your company, efficiencies that will prepare you for increased financial limitations.