Search results for: 'patient care'

People who are consumers of health care have rights, including the right to receive quality care. Along with those rights come certain responsibilities. This course explains what those rights and responsibilities are as defined in 1997 by the Advisory Commission on Consumer Protection and Quality in the Health Care Industry.

This course provides an overview of patient billing and collection. The course is written for billing managers and customer service/intake employees.

Unique challenges can arise when performing perioperative care for older surgical patients. This course reviews the challenges of performing such care that all members of a patient’s health care team should be aware.

This course provides information that can be used to establish assessment tools and care plans for patients who are at high risk for skin breakdown. This course was written by Mindy Owen, RN, CRRN, CCM, from information provided by MEDIQfst.

This course provides information about tuberculosis (TB) that all health care providers should be aware of. You should complete the course “DMGT018 - Overview of Tuberculosis” before completing this course./span>

In this course, learners will need to look not only at the systemic issues of racism in the health care industry, but also their own biases, prejudices, and influence on patients’ care. Becoming knowledgeable and more comfortable with often uncomfortable truths, acknowledging differences, and understanding the issues that both health care workers and patients face are steps in breaking down historical barriers and broadening one’s perspectives.

Post-traumatic stress disorder (PTSD) is a dramatic life-altering condition that causes intense feelings of horror, fear, and hopelessness. The purpose of this course is to assist health care workers in identifying symptoms of PTSD and understanding its impact. Topics will also include treatment options as well as in-the-moment techniques to help patients cope with trauma or PTSD symptoms.

With an advance directive, patients can make known their wishes for future medical care in the event they become unable to make their own decisions about health care. This course provides information about the types of advance directives available.

Health care personnel will increase their understanding of the safeguards used to protect themselves and others against the health hazards which can result from exposure to blood and certain body fluids containing bloodborne pathogens.

This course is designed to assist billers and patient service personnel in understanding Medicare oxygen reimbursement.

This course provides you with information you can use when dealing with dying patients and their caregivers and family members.

This course discusses issues, interventions and information pertinent to case managers who work with patients who have sustained a traumatic brain injury (TBI).

This course reviews common types of skin cleansers, their formulation, ingredients, skin compatibility, pH, and related infection control issues.

Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities. 

This course provides an overview of hepatitis C virus (HCV) infection, symptoms, testing, prevention, available treatments, and outcomes.

While effective communication should be a focus of home medical equipment specialists with all ages of patients, special attention should be paid to working with older adults as an increase in age can bring about medical conditions that may require more patience and an adjustment in how one provides and receives medical information. This course includes tips on how to better facilitate communication with older adult populations.

Disease management is one approach that aims to provide better care while reducing the costs of caring for the chronically ill. This course was provided by the Center on an Aging Society.

To identify ways to promote environmental safety in the health care setting. Every facility should be safe for their patients/residents and staff. This course will review some of the basic elements of environmental safety for long-term care facilities. Key points on the topics of fire safety, hazard communication, lockout/tagout, internal disaster preparedness, and water management are included. U.S. Occupational Safety and Health Administration (OSHA) is the federal agency responsible for oversight of employee safety. The guidelines in this course are based on OSHA regulations.

This course allows the student to meet accreditation competency requirements for instructing patients on the proper use of therapeutic shoes (often referred to as “diabetic shoes”). This course does NOT meet therapeutic shoe fitting certification required by some states. You should contact your state licensure board to determine if your state requires therapeutic shoe fitting certification. There are many different therapeutic shoes on the market today. This course reviews the standard items taught with all therapeutic shoes. Before completing this course, you should check your accreditation agency’s specific requirements for competency. No continuing education credit is offered for the completion of this course.

To enhance the participant’s awareness of workplace violence, risks, risk factors, and prevention strategies.

This course reviews the effects of immobility on the human body.

This course provides information about spinal cord injuries (SCI) and the role a case manager plays in the acute and rehabilitation of persons with SCI.

This course will review the basic strategies in the management of pressure ulcers. You should complete Parts 1 and 2 of this series before starting this course.

This course provides information about ergonomics that all health care providers should be aware of.

This course introduces the biller to the intake process. It offers suggestions to help make the process more efficient and effective to reduce delays and denials.