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This course addresses the concept of document imaging and storage as a method for reducing the overall cost of handling paper in an HME operation.

This course is the second of a 3-part series that illustrates simple, inexpensive principles that will help you create a safe and comfortable computer workstation.

One of the realities of working in health care is that patient deaths occur. Health care professionals are in a distinct position to provide end-of-life care to patients while also supporting their families during this time. Responsibilities of health care providers may include delivering personal care, offering support, and ensuring comfort for individuals under their care. Dying is a personal journey experienced uniquely by each individual. How people cope during this stage of life is largely influenced by their past experiences with death, as well as their cultural attitudes and beliefs. This course provides learners with the knowledge and skills needed to oversee and support the delivery of high-quality end-of-life care, while guiding teams in meeting the needs of patients, families, and caregivers.

Disease management is one approach that aims to provide better care while reducing the costs of caring for the chronically ill. This course was provided by the Center on an Aging Society.

Unique challenges can arise when performing perioperative care for older surgical patients. This course reviews the challenges of performing such care that all members of a patient’s health care team should be aware.

Ergonomics is the practice of designing work tasks, equipment, and work environments to fit the capabilities of the worker. This course provides an overview of ergonomic principles and common risk factors that health care and HME/DME providers should be aware of to help reduce physical strain and prevent work related musculoskeletal disorders.

Description

Diversity and inclusion are two important components of improving equality and advancement in the workplace. One cannot fully prosper without the other. This course is designed to provide both health care workers and employers a deeper understanding on the topic, a review of applicable federal laws, and guidance on how to implement the concepts of diversity and inclusion in the workplace.

Whether you are working with a customer in a home medical equipment store or you are a health care provider working with a patient, this course provides you with an understanding of how to best help individuals with disabilities. 

Health care facilities strive to provide a positive, discrimination-free environment for employees. Sexual harassment is a form of sex discrimination, which is a violation of Title VII of the Civil Rights Act of 1964. Sexual harassment affects an individual’s employment, interferes with work performance, and creates an intimidating, hostile, or offensive work environment. This course will provide an overview of the issue of sexual harassment in the workplace, how it can be prevented, and the U.S. Equal Employment Opportunity Commission’s (EEOC) process for receiving and resolving complaints.

This course provides a general overview of the Americans with Disabilities Act of 1990 (ADA), the world's first comprehensive civil rights law for people with disabilities. This course will review Title I which covers ADA and employment: what types of businesses must comply, which job applicants and employees are protected, and the process for the accommodation of people with disabilities at work.

This course will also consider why the ADA was written, the importance of its intent, illustrate common myths, and present employer benefits of following the ADA law. This course is intended to give guidance to people working in the health care industry and is not intended as a substitute for legal advice.

This course provides information that can be used to establish assessment tools and care plans for patients who are at high risk for skin breakdown. This course was written by Mindy Owen, RN, CRRN, CCM, from information provided by MEDIQfst.

A fire prevention plan (FPP) is a written document required by particular OSHA standards. The purpose of an FPP is to outline major fire hazards and the steps that a company takes to prevent a fire from occurring in the workplace. This course is intended to help safety coordinators develop a fire prevention plan that complies with OSHA standards. (Health care employees should take SAFE030 – Fire Safety instead.)

You should complete “SAFE017 - Developing an Emergency Action Plan” before taking this course, and you should complete this course before taking the “SAFE019 – Managing Fire Extinguisher Systems” course. 

This course provides information about tuberculosis (TB) that all health care providers should be aware of. You should complete the course “DMGT018 - Overview of Tuberculosis” before completing this course./span>

This course provides an overview of hepatitis B, how it is spread, its symptoms and diagnoses, and its vaccination.

To enhance the participant’s awareness of workplace violence, risks, risk factors, and prevention strategies.

This course focuses on recognizing common back injury risk factors, understanding how work tasks contribute to strain, and identifying safer alternatives to manual lifting. Emphasis is placed on hazard recognition, use of equipment and assistance, proper task planning, and work practices that support back health and reduce injury risk.

Health care personnel will increase their understanding of the safeguards used to protect themselves and others against the health hazards which can result from exposure to blood and certain body fluids containing bloodborne pathogens.

This course provides an overview of HIV, how it is spread, its symptoms and diagnoses, and its vaccination.

This course provides tips on identifying elder abuse, and explains how you can report your suspicions.

This course provides tips on identifying child abuse, and explains how you report your suspicions.

This course explains the structural and procedural changes that have been made to the process that Medicare beneficiaries can use to appeal claim denial and the steps that need to be followed in the appeals process.

This course provides explanation of the current standards that a durable medical equipment, prosthetics, orthotics and supplies (DMEPOS) supplier must meet to receive and maintain a Medicare Supplier Number and to submit claims to and receive payment from Medicare.

People who are consumers of health care have rights, including the right to receive quality care. Along with those rights come certain responsibilities. This course explains what those rights and responsibilities are as defined in 1997 by the Advisory Commission on Consumer Protection and Quality in the Health Care Industry.

This course introduces the various types of orders required by Medicare: Preliminary/Dispensing Order, Written Order Prior to Delivery (WOPD), Standard Written Order (SWO), Certificate of Medical Necessity (CMN), and DME MAC Information Form (DIF). You will learn when to use which type of order, how to correctly complete orders, and who is authorized to order durable medical equipment.

This course explains the Advance Beneficiary Notice (ABN), its purpose, and how to use it appropriately.