Search results for: 'INTRODUCTION INTO BEHAVIORAL HEALTH SERVICES'

This course offers an introduction to the Medicare program and the Centers for Medicare and Medicaid Services (CMS).

This course provides an overview of patient billing and collection. The course is written for billing managers and customer service/intake employees.

In this course you will discover the needed techniques to provide excellent customer service and how to monitor your service.

As sales professionals, we deal with different types of customer behavior styles. To be successful in our career we must recognize these behavior styles and know how to adjust our selling style to win the relationship and the sale. This course will go over the four DISC behavior styles so that you can better identify them and become more successful at presenting to the needs of the prospect. Continuing Education: VGM Education is authorized by IACET to offer 0.1 CEUs for this program.

This course is an introduction to manual wheelchair components and basic service.

This course explains how to bill Medicare fee-for-service (FFS) for all types of pressure-reducing support surfaces and provide the documentation necessary to submit a clean claim. Before taking this course, you should complete the courses: BILL100 – Introduction to CMS and Medicare, BILL105 – Frequently Ordered DME, and BILL106 – Advance Beneficiary Notice (ABN).

LGBTQ individuals have faced many challenges that have kept them in the closet or forced them back into the closet because of discrimination and bullying from friends and family, health care workers, and the general public. This self-study will help health care staff understand LGBTQ terminology and ways to provide compassionate, LGBTQ-informed care.

This course addresses the occupational hazards that can occur in a patient’s home setting and the measures that can be taken to prevent injury should hazards occur.

This course introduces the new home medical equipment staff member to TENS units. Because of the multitude of TENS units and accessories on the market, this course will cover TENS units in the broadest generic terms. For specific information related to a particular brand of TENS unit, please consult the manufacturers. This course also includes links to several TENS unit manufacturers.

This course introduces the new home medical equipment staff member to apnea monitors. Because of the multitude of apnea monitors and accessories on the market, this course will cover apnea monitors in the broadest generic terms. For specific information related to a particular brand of apnea monitor, please consult the manufacturers. This course also includes links to apnea monitor manufacturers.

This course introduces the new home medical equipment staff member to aerosol nebulizer systems. Because of the multitude of brands of nebulizers and other system components on the market, this course will cover the devices in the broadest generic terms. For specific information related to a particular brand of nebulizers and system components, please consult the manufacturers. This course also includes links to several manufacturers.

This course introduces the new home medical equipment staff member to oxygen concentrators. Because of the multitude of brands of oxygen concentrators and accessories on the market, this course will cover oxygen concentrators in the broadest generic terms. For specific information related to a particular brand of oxygen concentrator, please consult the manufacturers. 

This course introduces the new home medical equipment staff member to phototherapy units. Because of the multitude of phototherapy units and accessories on the market, this course will cover phototherapy units in the broadest generic terms. For specific information related to a particular brand of phototherapy unit, please consult the manufacturers. This course also includes links to several phototherapy unit manufacturers.

This course introduces the new home medical equipment staff member to suction pumps. Because of the multitude of suction pumps and accessories on the market, this course will cover suction pumps in the broadest generic terms. For specific information related to a particular brand of suction pumps, please consult the manufacturers. This course also includes links to several suction pump manufacturers.

This course introduces the new home medical equipment staff member to standard ambulatory aids (canes, crutches and walkers). Because of the multitude of brands of ambulatory aids and accessories on the market, this course will cover ambulatory aids in the broadest generic terms. For specific information related to a particular brand of ambulatory aid, please consult the vendors.

This course introduces the new home medical equipment staff members to hospital beds.

This course introduces the new home medical equipment staff member to pulse oximeters

This course introduces the new home medical equipment staff member to the standard manual wheelchair. Because of the multitude of brands of manual wheelchairs and accessories on the market, this course will cover manual wheelchairs in the broadest generic terms. For specific information related to a particular brand of manual wheelchair, please consult the manufacturers. This course also includes links to several manual wheelchair manufacturers.

This course introduces the new home medical equipment staff member to compressed oxygen cylinders used for home oxygen therapy. Because of the multitude of brands of compressed gas cylinders and accessories on the market, this course will cover cylinders in the broadest generic terms. For specific information related to a particular brand of cylinder, please consult the manufacturers. This course also includes links to several manufacturers of oxygen cylinders and accessories. You should complete the course RESP008 - Home Oxygen Therapy before completing this course.

This course will provide you information about products that help individuals manage their ostomies following ostomy surgery. Because of the multitude of brands of ostomy products on the market, this course will cover ostomy products in the broadest generic terms. For specific information related to a particular brand of ostomy products, please consult the manufacturers. This course also includes links to ostomy product manufacturers. You should complete the courses OWC001a - Overview of Ostomies - Part 1 and OWC001b - Overview of Ostomies - Part 2 before taking this course.

This course defines customer service, who the customer is, how to deal with customers effectively and proper telephone techniques.

This course introduces the new home medical equipment staff member to enteral nutrition pumps. Because of the multitude of enteral nutrition pumps and accessories on the market, this course will cover enteral nutrition pumps in the broadest generic terms. For specific information related to a particular brand of enteral nutrition pump, please consult the manufacturers. 

This course introduces the new home medical equipment staff member to patient lift systems.

This course introduces the new home medical equipment staff member to medical trapeze systems.

This course introduces the new home medical equipment staff member to liquid oxygen systems used for home oxygen therapy. Because of the variety of liquid oxygen systems and accessories on the market, this course will cover liquid oxygen systems in the broadest generic terms. For specific information related to a particular brand of system, please consult the manufacturers. This course also includes links to several manufacturers of liquid oxygen systems and accessories. You should complete the course RESP008 - Home Oxygen Therapy before completing this course.