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Your success in sales is determined by a set of certain skills. This course covers how to refine these skills through proper planning, prospecting and providing service after the sale.

Any place of work is susceptible to violence in the workplace. An active shooter is a person actively engaged in killing or attempting to kill people in a confined space or other populated areas. This course guides all employees so they can prepare to respond to an active shooter wherever they are. 

This online course will help you understand the basics of communication.

Understanding financial statements provides insight into the financial health of a business, and guides leaders to make better decisions using that information. This course is geared toward new managers and leaders, providing the basics of reading and comprehending financial statements. Experienced managers will also benefit for review purposes.

There are no CEUs for this course. 

This course is about the United States Department of Transportation’s (DOT) driver’s training as it pertains to the handling and transport of compressed oxygen cylinders in the support of patient care. The first chapter will address the safe handling, transport, and storage of compressed oxygen cylinders. The second chapter will cover the specific rules regarding U.S. DOT laws, such as the Materials of Trade (MOT) exceptions, and the regulations on the transport of compressed oxygen cylinders -- specifically when you are carrying a gross cylinder weight on a vehicle that is less than 1,000 pounds, but greater than 400 pounds. 

This second part summarizes what health experts know about how people can prevent or reduce allergic reactions, how to treat these reactions, and what medical researchers are doing to help people who suffer from these allergies. You should complete RESP015a - Airborne Allergens - Part before taking this course.

This course will delve specifically into the features and benefits of different cushion materials (foams, polymer gels, thermoplastic elastomers, viscous fluids and air) and how they address our cushion goals. You should complete the first part of this series – “REHB030a – Selecting the Proper Wheelchair Cushion Features” – before beginning this course.

This course explains what home oxygen therapy is, the types of home oxygen therapy available today, and how the therapy can benefit the patient.

This course explains the Advance Beneficiary Notice (ABN), its purpose and how to use it appropriately.

This course discusses strategies you can use when working on healthcare teams.

This is a crash course for the sales manager that focuses on the key strategies you can use to monitor, track and manage your sales team.

This course discusses the topic of harassment in the workplace and speaks specifically about workplace bullying. You will learn what behaviors define bullying, the physical and mental effects of bullying, what to do if you are being bullied, and the ways bullying behaviors harm your company. Continuing education: This course does not offer any continuing education credits.

Small businesses nationwide are increasingly falling victim to fraud and forgery from outside as well as inside the business. This course focuses on negotiable instruments.

This course discusses what you can do if you become a victim of identity theft.

This course provides you strategies to look a little deeper into your accounts to - “dissect” them - to find out what makes them tick.

This course describes what people can do to keep their blood glucose at a healthy level. Before taking this course, you should complete the course DMGT010 - Overview of Diabetes.

This online course outlines the OSHA guidelines and requirements for using Safety Data Sheets and the responsibilities for employee safety.

This first part summarizes what health experts know about the causes and symptoms of allergic reactions to airborne allergens, and how health care providers diagnose these reactions. You should complete this course before taking RESP015b - Airborne Allergens - Part 2.

This first course examines the basic goals of the seat cushion and how we can achieve these goals through various features and options. You should complete this course before beginning the course “REHB030b – Selecting the Proper Wheelchair Cushion Materials.”

This course defines identity theft and what you can do to minimize your risk of becoming a victim of the crime.

This first course will explain what an ostomy is, types of ostomies, and detail the ostomy that most people think about when they hear the word ostomy: colostomy.

People who are consumers of health care have rights, including the right to receive quality care. Along with those rights come certain responsibilities. This course explains what those rights and responsibilities are as defined in 1997 by the Advisory Commission on Consumer Protection and Quality in the Health Care Industry.

 In the sales role, asking the right questions is a great way to help you discover your prospect’s needs and what is important to them. This course will cover obstacles that sales representatives face in their sales presentations and help them ask strategic questions to increase their closing percentage.

This course introduces the new home medical equipment staff member to aerosol nebulizer systems. Because of the multitude of brands of nebulizers and other system components on the market, this course will cover the devices in the broadest generic terms. For specific information related to a particular brand of nebulizers and system components, please consult the manufacturers. This course also includes links to several manufacturers.

Maintaining a positive, dependable workforce requires dedication from both leaders and team members. Active engagement is key. This course gives leaders the chance to look at who among their team best represents the company and how to increase that commitment across the office, as well as what opportunities and tactics can encourage employees to buy in to a business’s future.

There are no CEUs for this course.